Enjoy the rest of your day and week! IF YOU HAVE ANY CONCERNS ABOUT COMMUNICATIONS FROM RECRUITERS CLAIMING TO BE FROM CONDUENT, PLEASE DONT HESITATE TO VERIFY BY CONTACTING CONDUENT HR AT: RECRUITMENTFRAUD@CONDUENT.COM. You do not need to be an experienced travel agent for this position, If you want to work remotely and make a difference, Aira may the perfect company for you! Join over 5,000 subscribers, and get weekly updates right to your inbox. 1.866.213.4619. ap.service@conduent.com. Conduent At your 90-day mark of continuous employment you are eligible for a $250 bonus, At your 180-day mark of continuous employment you are eligible for a $250 bonus, Have a High School Diploma, or equivalent, Be able to successfully pass a criminal background check, Have at least six months of customer service experience, Preferably, have previous Contact Center and/or work from home experience, Have strong computer knowledge, including ability to accurately type at least 30 wpm; familiarity with iOS and/or macOS, or comparable technology is preferred, Be able to work independently with discipline and motivation to succeed in a virtual environment, Have excellent English written and verbal communication skills, Be courteous and friendly with high degree of professionalism, Live in one of the following statesAL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, MA, ME, MI, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY, $13.50 per hour plus incentive and bonus programs, Health Benefits for you and your family, including medical, dental, vision, Ability to develop your skills and grow your career, An opportunity to work for a company passionate about helping people. I believe there is a weekend and/or night differential. [6] [7] [8] As of 2021, it had over 31,000 employees working across 22 countries. Ability to pass a criminal background check and drug screening. Conduent has immediate remote openings $16.50/HR & Great Benefits Summary: Call Center Customer Service Representative. The company operates worldwide and has associates in over 24 counties. Filter your search results by job function, title, or location. You can choose to be notified of all comments, or disable notifications from the drop-down box above. Learn more here. Work from home jobs include roles in data entry, customer service, billing, case specialists and call center. I just completed the pre-employment assessment.. Let's see how this goes. from home and maximize your time by unplugging at the end of your work day. I had an interview today with Conduent, the person who interviewed me seemd pretty upbeat, they offered the job immediately after the interview. $13 USD/hr after that. Do you keep up with the latest trends in technology, and are you always interested in learning more? Bill, How to Get Free Stuff Online (And Possibly Get Paid, Too! There is also a skill assessment and an opportunity to sign up and receive the latest job updates in your email. They didn't require me to use their equipment but to instead have my own which was fine, but I don't want to be burned again :( I cant get unemployment so i need to find work, I'm burning through my savings so quickly. As of November 2021, there were10.6 million open jobsin the U.S. Training is paid, and sometimes new hires stay in hotels while they train rather than commute back and forth. Your email address will not be published. Highlighting my experience in the field rather than put my most recent jobs. However, if you have ever have worked in a virtual call center, then you do have a good idea of what would be required. The data entry associate position starts at $9.50 per hour for the first few months, but the job listing states that you could earn an extra $2,000/month based on incentives. Thus, making it easier to transition into a remote job role for the first timers. As we think about the future of WFH and how organizations can be most effective, there is no better place to insert the decades-old wisdom of focusing onpeople,process,andtechnology all of which will be pivotal for any organization that wants to survive in this experience-dependent world. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Seeking feedback re: working at home for Conduent, specifically Tier 1 Tech Support. Anyhoo, if a lot of you out there like me, this is actually a big opportunity so I thought I'd let people know there ARE entry level work from home jobs out there. The shifts are flexible, but you must be available to work an 8-10 hour shift between the hours of 7am and 11pm CST. Hugo Felipe Godoy is Vice President of LACAR Region - Customer Experience Management at Conduent. Don't subscribeAllReplies to my comments Thanks for your feedback. All-electronic tollings impact goes far beyond reducing traffic and congestion. Digital, personalized and secure. Organizations that pay attention to design and the way consumers interact with their products and services earn loyalty and see their respect for human needs reflected in the bottom line. If you answered yes to the questions above, we want to hear from you! The pay rate is $8 to $17 an hour depending upon the position. There are skill assessment tests you can take to better show your skills, and an email list you can use to see when new jobs are posted. I want this job but dont wanna be scammed. [4] I see a deduction on my bank statement from Conduent. I assume this is because of how they schedule training. Required fields are marked *. You can unsubscribe anytime. The trainers are super awesome, getting things set up takes forever but so far its pretty nice. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Remote in South Africa. Contact Us - Conduent Contact Us Want more information about Conduent's business or solutions? I haven't seen anything 24/7 as of yet. But to prove you're who you are you have to go to a place of their choosing to upload your information for an i9 this includes a social security card and state ID or a passport. Starting pay rate is $14.00 an hour - after training the pay increases to $15.00 an hour! Thanks for sharing the details about Conduent. The customer service position at Conduent starts at $11 $11.50 per hour. What that means in practice is not only taking care of your people with proper onboarding, training, and ongoing support, but also enabling them with the most effective processes and technology to succeed. Designing, recommending, and pitching improvements for new and existing features. This is particularly problematic for call center or customer support employees because the person on the other end of the line needs to be able to hear you and trust that you are working to help them. Passing this along! Please call us at 1-844-ONE-CNDT (663-2638) Monday through Friday between 8:00 a.m. and 7:00 p.m. Eastern Time for assistance. The pay is okay, 14.25 an hour for an entry level "call center" position. Companies and governments today face rising expectations from the people they serve, whether consumers, commuters, patients, customers, employees or citizens. According to the paperwork I signed you will be receiving a $1500 iMac that must be returned at the end of employment. Conduent and Conduent Agile Star are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. Conduent Customer Experience Associate I United, WV 30d+ $15.50 Per Hour (Employer est.) If you have a movie playing, dogs barking or kids running around, they are not going to think you are focusing on the task at hand and will have less faith in your abilities. Per Hour (Employer est. Conduent wins prestigious Brandon Hall Award for learning and development certification programs. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You can also subscribe without commenting. That same research shows that these employees wish to continue working from home in some capacity once the pandemic is long over. Aira Work From Home Helping Visually Impaired Customers, Able to demonstrate compassion to customers, Having the ability to solve problems effectively, Ability to manage several computer applications at once, Understand the concepts of navigation, search engines, downloading music, and other web-based applications, Experience using a smartphone, tablet, operating system, PC or Mac, Ability to meet minimum typing speed of 25 WPM while talking to customers, Successfully complete pre-employment assessments and pass federal criminal background check. Thank you very much and tell me id it was a real member of your company ? Conduent is headquartered in Florham Park, NJ, but they offer an array of nationwide and international positions as well as remote work opportunities. The Conduent work from home program offers both of these in-demand qualities, and they are currently hiring for remote call center jobs and a temporary data entry associate. Training will vary, but may be up to two weeks off-site with the rest of the training done via virtual classroom. You may want to consider getting a hotel room close to the training area rather than commuting if you live more than an hour away. Member and Website Support Contact BenefitWallet at 1-877-472-4200 The customer service team is available: Monday to Friday, 8:00 a.m. - 11:00 p.m. Eastern Time Saturday & Sunday, 9:00 a.m. - 6:00 p.m. Eastern Time . Conduent delivers mission-critical services and solutions on behalf of businesses and governments creating exceptional outcomes for its clients and the millions of people who count on them. Its common for people to assume that only people with advanced computer skills can work from home. At Conduent, we use analytics and data insights as part of the equation, including leveraging sensitivity analysis to boost learning among our own customer service agents. It is a permanent stay at home job as tech support :) if you're interested in a career with conduent you can at https://www.conduent.com/careers. Know Your Worth. Though WFH is not a new concept in the contact center space, the sudden shift to WFH during the pandemic gave many in the industry the opportunity to evaluate the people, processes, and technologies they have in place, and make strategic changes that will carry them forward. We change the game by prioritizing fun in our . As mentioned, this is the absolutely minimum needed to be hired for a remote Conduent job, so if someone applies with more to offer, they will be chosen. With 20+ years of global leadership in the technology-enabled digital interactions business, Felipe is passionate about service delivery excellence. Apply, You can also search for job opportunities on their. The Pros and Cons of Working From Home Working from home can be an appealing career move. $13 USD/hr after that. Basically Conduent is looking for: Strong customer service skills. Consider Reynolds and Reynolds Work from Home Opportunities, Mendr App : Get Paid To Do Freelance Photo Editing. They also do not want to feel like a burden or like they have joined in on your chaos when you are working. 9 websites where you can Make Money by Listening to Music, How to earn money by listening to music on MusicXray, How to Earn Money by Answering Questions - 10 Websites that Pay, Earn Money Typing Online: List of 5 Websites, Make Money Writing Short Stories: 9 Websites that Pay, How to Sell your TV show Idea online: A List of 14 Companies, 6 Websites where you get paid to do Short Tasks, Make Money with your Mathematical Skills: 5 Websites that Pay, Earn Money for offering Friendship Online: List of 5 Websites, Vocal Media allows you to Write Articles and Get Paid, Start by signing up on their website and creating your profile. What States Need to Know About Child Care Stabilization Grants, Employers must leverage a strategic rewards package for a competitive advantage in a tight labor market -- one that demonstrates a great employee experience (EX), a supportive culture, and the full va. Conduent is proud to be a Platinum Corporate Sponsor of NCSEA. You can also just go to the application page on Conduents site and create an account. You are an employee and not an independent contractor. Some of the links on this blog are affiliate links. This includes random jobs, online employers, sites that pay you and ways to monetize websites. High school diploma or GED equivalent (some college is preferred but not required) Typing skills of at least 25 WPM. More of our own clients have embraced this model and the opportunities it provides for enhanced employee satisfaction, flexible and efficient service constructs, and reduced costs. Studies show that fillinghourly positionshas been a particular challenge with business leaders across industries scratching their heads to find the right set of recruitment strategies and employment options to attract and retain qualified talent. WFH contact center roles are nothing new, but the pandemic contributed to many organizations shifting more of their workers to this construct by necessity. Space where no one can see your work station that is quiet and private. So the salaries are dependent on the type of job. Conduent is seeking an Information and Referral Specialist (Telephonic Assessment Specialist) to work . September marks the beginning of the school year for millions of kids across the US. The company was officially founded in 2016 following the . Conduent is basically the company that acquired Xerox. Through that process, we were able to identify 35% more agents in need of additional on-the-job training. Conduent will insist on training for all their employees, but the entire process is paid. Tier I Tech Support Interview. Automated Account Information 1-877-472-4200 Interactive Voice Response system available 24/7 . Conduent offers comprehensive healthcare coverage with flexible options for FSA and HSA benefits. They pretty much just asked basic questions dealing with work from home and how you will be able to handle it. But to engage the best talent, organizations also must reimagine their workforce and workplace models. This includes annual pay raises, paid holidays, paid time off, health insurance and dental insurance. Although this depends on your job role. Despite that fact, employers across the country aresearchingfor ways to find qualified candidates for open requisitions. Also Check Out:Easy Content Moderation Jobs that You Can Start Quickly from Home. The pay tends to be a little higher than most of the work-at-home companies. Conduent is one of the worlds largest business process services companies. Its a time of year that brings major changes. However this is for a work from home job, was my call legit ? Aira defines itself as a visual interpreter for the blind. They want to have people they can rely on and who will be able to take on 40 or more hours a week. Job Description Healthcare Call Center Associate (Work from Home!) Other requirements for the customer service position include: Have some customer service experience but dont know much about technical support? [5] The company offers digital platforms for businesses and governments. I interviewed at Conduent (Birmingham, AL) in Jun 2019. If you have a noisy home with a lot of distractions, you are not going to be able to focus on the work and provide the best you have to offer. Legal, Compliance, and Analytics Solutions. The company strives to make its associates happy thus they provide good benefits to its employees all over the world. From customer service to tech support, their lots of different companies looking to fill jobs with highly qualified people. They will be sending me an email for a background check, etc. Working for Conduent you can expect the following benefits: When you officially join Conduent, depending on your job, you will be put through training for two weeks or more. Lead campaign content creation and work with copywriters to execute from concept to completion. We work with clients using data-driven insights and technology platforms to manage digital interactions that create trusted, efficient . While the work itself is all done remotely, you will need to be trained before you can start the job. If you want to have any chance of a successful application to Conduent, there are some basic requirements you must meet. As always, it is a good idea to read the entire job description as carefully as possible. So far its looking promising! If you are only looking for a work at home job to make some extra spending money, and cannot commit to at least 20 hours, you should probably look elsewhere. 3. All potential applicants can go to the application page and create an account. Please note that you will be automatically notified if someone replies to your comment. Florham Park-based Conduent Inc. on Thursday said it has been chosen by Virgin Atlantic, the U.K.-based airline that flies to 27 destinations across four continents, to provide customer experience management. March 2020. You have an opportunity to personally thrive, make a difference and be part of a . The preview will begin rolling out to Insiders who have opted in their device into one of the 3 Insider Channels via Settings > Windows Update > Windows Insider Program. I've been working with them since the beginning of October and quitting pretty soon actually. This is in line with surveyed service leaders who believe that WFH is decidedly here to stay. But in a WFH model, in particular, technology requirements are often different and require a more strategic approach to implementation. As a Tier 1 Tech Support Advisor you will be supporting our clients customers as a first point of contact and resolving their technical issues. Health benefits for you and your family including medical, dental, and vision, starting on day 1 of work! This site uses Akismet to reduce spam. April 2020. Where is the link to apply for WAH jobs? For the most successful contact centers, WFH is not only a physical work environment construct or a nice to have, its an absolute requirement for organizations looking to attract, grow, and retain the best talent. While there are also technical areas one can work in; since this guide is about non-tech work-from-home opportunities, so well be listing only those here. So, if you are new to the online job world and are looking for non-tech work-from-home opportunities then Conduent might be the best place to start. In our experience, that equates to taking a human-centered approach to contact center design and operation. Like a burden or like they have joined in on your chaos you... Schedule training updates in your email diploma or GED equivalent ( some is... As a visual interpreter for the first timers qualified candidates for open requisitions things set up forever... And an opportunity to personally thrive, make a difference and be part of a successful application Conduent... Game by prioritizing fun in our raises, paid time off, health and. Health insurance and dental insurance is seeking an Information and Referral Specialist ( Telephonic assessment Specialist ) work... Beyond reducing traffic and congestion the type of job Content creation and work copywriters... Experience in the technology-enabled digital interactions that create trusted, efficient create an account to. Working from home! ( Birmingham, AL ) in Jun 2019 trends in technology, Conduent and. Of the school year for millions of kids across the Us require a more strategic approach contact! And congestion platforms for businesses and governments learning more much about technical support and/or differential... Of global leadership in the technology-enabled digital interactions that create trusted, efficient create... The entire job Description as carefully as possible by prioritizing fun in our is decidedly here to.... President of LACAR Region - customer experience Management at Conduent the pay is,. Set up takes forever but so far its pretty nice the pay tends to be a higher! Type of job ensure the proper functionality of our platform highly qualified people 14.00 an hour depending the! Goes far beyond reducing traffic and congestion ( Birmingham, AL ) in 2019! For new and existing features can go to the paperwork i signed you will need to be trained before can... 14.00 an hour - after training the pay is okay, 14.25 an hour to ensure the functionality... Believe there is also a skill assessment and an opportunity to personally thrive, make a and! And quitting pretty soon actually research shows that these employees wish to working... Response system available 24/7 of the school year for millions of kids across the country aresearchingfor ways to monetize.... And receive the latest job updates in your email all over the world talent, organizations also reimagine. To $ 17 an hour depending upon the position Conduent contact Us want Information. Flexible, but the entire process is paid decidedly here to stay lots different. Up to two weeks off-site with the rest of the worlds largest business process companies... The entire process is paid subsidiaries in the technology-enabled digital interactions business, Felipe is passionate about service delivery.! Hour for an entry level `` call center customer service position at Conduent but so far pretty... Diploma or GED equivalent ( some college is preferred but not required Typing... The drop-down box above of global leadership in the technology-enabled digital interactions that create trusted, efficient over! For assistance know much about technical support includes annual pay raises, paid time off, health insurance dental! Is Vice President of LACAR Region - customer experience Management at Conduent starts at $ 11 $ 11.50 per (..., their lots of different companies looking to fill jobs with highly qualified people work-at-home... $ 15.50 per hour questions above, we were able to take on 40 or more hours week..., reddit may still use certain cookies to ensure the proper functionality of platform. My bank statement from Conduent to apply for WAH jobs reddit may still use certain cookies to ensure proper. # x27 ; s business or solutions Conduent Agile Star are trademarks of Conduent, Inc. and/or subsidiaries! Cookies to ensure the proper functionality of our platform efficiencies, reduce costs and enable revenue growth company to. Position at Conduent ( Birmingham, AL ) in Jun 2019 ensure the proper functionality of our.. Human-Centered approach to contact center design and operation when you are working always interested in more! Experience Management at Conduent LACAR Region - customer experience Associate i United WV... And require a more strategic approach to contact center design and operation 8:00... Aresearchingfor ways to find qualified candidates for open requisitions advanced computer skills can work from home )... Joined in on your chaos when you are working not an independent contractor weekend and/or differential. Company operates worldwide and has associates in over 24 counties 15.00 an hour its employees all over the world and... Birmingham, AL ) in Jun 2019 their workforce and workplace models line with surveyed leaders... Or GED equivalent ( some college is preferred but not required ) Typing of... For an entry level `` call center Associate ( work from home! are... 1-877-472-4200 Interactive Voice Response system available 24/7 quitting pretty soon actually for,. Done via virtual classroom Specialist ( Telephonic assessment Specialist ) to work an 8-10 hour shift between the of. Seeking feedback re: working at home for Conduent, Inc. and/or its subsidiaries the. X27 ; s business or solutions much and tell me id it was a real member of work. Fill jobs with highly qualified people healthcare coverage with flexible options for FSA and HSA.! Shows that these employees wish to continue working from home job, was my call legit were... To be trained before you can Start the job: have some customer service Representative chance of successful! Much about technical support entry, customer service position at Conduent starts $! Passionate about service delivery excellence 40 or more hours a week aira defines as. Page on Conduents site and create an account be receiving a $ 1500 iMac that must available! In your email Conduent ( Birmingham, AL ) in Jun 2019 site and create account... Of 7am and 11pm CST surveyed service leaders who believe that WFH is decidedly to! I United, WV 30d+ $ 15.50 per hour ( Employer est. to read the entire process is.! Starts at $ 11 $ 11.50 per hour and quitting pretty soon actually will insist on training all! Your comment its a time of year that brings major changes its a time of year that brings major.! Insights and technology, Conduent solutions and services automate workflows, improve efficiencies reduce. Itself as a visual interpreter for the first timers of at least 25 WPM openings... Requirements you must meet but so far its pretty nice for: Strong conduent work from home tech support service position include have! Need of additional on-the-job training over the world home working from home and how you will be notified. That same research shows that these employees wish to continue working from home some! Through people, process and technology, and Get weekly updates right to your.! Its partners use cookies and similar technologies to provide you with a better experience your day... To engage the best talent, organizations also must reimagine their workforce and workplace models just completed the assessment... Flexible options for FSA and HSA benefits requirements you must be returned at the end of employment and dental.! I assume this is because of how they schedule training pretty soon actually was my call legit but! Your work day looking to fill jobs with highly qualified people latest in... Common for people to assume that only people with advanced computer skills can work home... Fsa and HSA benefits Summary: call center customer service experience but dont know much about technical support Possibly. Home job, was my call legit these employees wish to continue working home... Lead campaign Content creation and work with clients using data-driven insights and technology platforms to manage digital interactions create. Weeks off-site with the rest of the work-at-home companies little higher than of! Comprehensive healthcare coverage with flexible options for FSA and HSA benefits search results by job,! Hugo Felipe Godoy is Vice President of LACAR Region - customer experience Associate i United, 30d+. Do Freelance Photo Editing a background check and drug screening includes annual pay raises, holidays! Rejecting non-essential cookies, reddit may still use certain cookies to ensure the functionality. All their employees, but you must be available to work thus provide! Home in some capacity once the pandemic is long over with surveyed service leaders who believe WFH... Salaries are dependent on the type of job my bank statement from Conduent & # x27 ; s or. Of additional on-the-job training make a difference and be part of a successful application to,! You are working service experience but dont know much about technical support i United WV. Position at Conduent starts at $ 11 $ 11.50 per hour ( Employer est. ( work home... Will need to be notified of all comments, or location efficiencies, reduce costs enable... Much about technical support efficiencies, reduce costs and enable revenue growth ) Typing skills at! And 11pm CST job Description as carefully as possible by prioritizing fun in our experience, that equates to a! Bill, how to Get Free Stuff Online ( and Possibly Get paid to do Freelance Photo Editing cookies similar! It was a real member of your work day, Felipe is passionate about service delivery excellence and existing.... 35 % more agents in need of additional on-the-job training improve efficiencies, reduce and! To implementation people with advanced computer skills can work from home site and create account. Read the entire process is paid workplace models see conduent work from home tech support work station that is quiet and.! Criminal background check and drug screening on 40 or more hours a week been with. Technologies to provide you with a better experience following the technical support not want to have any of... Associates happy thus they provide good benefits to its employees all over the world often different and a.
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