We are always ready to help with any queries you have on your BMW.. Hi Yasmine, Thank you very much for your wonderful review! Thank you to Robbie and all the team! If you are not satisfied with our resolution of your complaint: If you have a regulated contract with us and are not satisfied with our final response you are eligible to refer the matter to the Financial Ombudsman Service. . BMW Motorrad Park Lane is a credit broker, not a lender. Disclaimer: All vehicle images and descriptions are for illustration and reference purposes only, all vehicle leases are subject to credit approval and subject to change at any time. Good Morning Charlotte, Thanks for taking the time to leave us a review. I have since sold my car and bought from another dealership and the service was spot on! We want you to have total confidence in your car, which is why the warranty is backed by BMW, not third party insurers, and even covers the battery and exhaust. At the end of the term, if you want to buy the vehicle outright you will need to pay the Optional final payment and the Option to purchase fee. Glassdoor gives you an inside look at what it's like to work at BMW Park Lane, including salaries, reviews, office photos, and more. I am nice and did not take it further? Our range extends from pannier systems and luggage, protection, benches up to special parts for BMW travel enduros and sporty touring motorcycles. Ref No. All I ever was - was kind and patient. If I could give 10 stars I would and its all thanks to Chris Mallouppas. Car and van leasing couldn't be simpler. Obviously not. I was dealing with Jordan, who made everything very easy - very efficient and knowledgeable. Kam Pankhania. My somewhat complicated car problems were handled with a minimum of fuss and left me feeling confident that all is well. Companies can ask for reviews via automatic invitations. The UKs flagship store, how can we help? Super organised. Now for the most exciting part. Motorcycle Dealership. We will use it again. To apply for a BMW Apprenticeship click the link below. Email : parklane.corporatesales@bmwparklanecorporate.co.uk Telephone : 0370 700 5218 Company Address : BMW Park Lane BMW Park Lane Ltd. 70 Park Lane London United Kingdom W1K 7TT I have to give a big thank you to Joshua on the servicing team, very polite and friendly, even offered me a refreshment while i waited. 0370 700 5216. Registered Name: BMW Park Lane. Book a service. On this occasion Chris Mallouppas was outstanding from start to finish! We look forward to welcoming you. Book your instore or online appointment and test drive with our dedicated team today! BMW Park Lane | 15,809 followers on LinkedIn. BMW Park Lane | 14,922 followers on LinkedIn. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They advertise on EBay genuine mini car mats take your money and the mats are not as advertised. . There you have it, your step by step guide to taking out a fantastic leasing deal with BMW Park Lane. Verification can help ensure real people write reviews about real companies. Park Lane Limited is authorised and regulated by the Financial Conduct Authority for its regulated consumer credit activities. They are lovely cars too.. If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. BMW Motorrad Park Lane. Having any car serviced or maintained can sometimes be an inconvenience so to make the process as quick, hassle-free and comfortable as possible, we have introduced BMW Fast Lane. Muhammad A. Best wishes, BMW Park Lane. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. We currently have four spaces left on the Park Lane party, where you will be joined by some of our Park Lane customers and even a member of our team. Explore all of our BMW models and find your own dream bike today. jason jones #45 mechanic. Hussein Qureshi was very helpful. In the unlikely event that your BMW fails its first MOT test, replacement parts and labour are now covered on a long list of key items to ensure that your MOT certificate is awarded with the minimum of fuss. The BMW Warranty means your BMW Approved Used Car has unlimited mileage protection against breakdown and repair costs for parts and labour for a minimum of 12 months*. I have been trying for over 5 weeks to get someone to come back to me and not one person even answers the email. Join the BMW Park Lane team. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. We got you covered. Good company benefits Good team and senior management support. Once we have received confirmation of credit approval from the chosen lender, we will be able to generate your lease agreement and order form, also known as 'the paperwork'! I said Dominique is an absolute asset to the team and I hope she gets her recognition for it. All part exchange vehicle welcome with top prices paid. See on a map. The all-new BMW Rookie to Rider programme is a comprehensive package allowing you to kick-start your motorcycle journey in a way that suits you best. We are delighted to read your comment and we will be sure to share it with Grant. Suggested companies are based on peoples browsing tendencies. Find out more or tailor a finance quote today. to friend. In my bad luck everything happens through Christmas period but Robbie from service department who look after me when I arrive was very helpful and empathetic and after few more days ( Yeap Christmas again dont help ) I was contacted by master technician Tony who was looking after my bike and quickly found main reason for all my problems ( Battery ) and extremely quickly resolved everything under warranty. Hi Helga, Thanks for your review! But BMW Park Lane have comprised this step by step guide to make things even easier. 411919. Ad. Jordan is a real gem. I am well within my rights to ask what can be done. So very pleased with the highly professional and efficient service at BMW Park Royal, once again. Find out more about how AdBlue works. An end to sales of BMW vehicles to police forces across the UK has prompted a consultation over job cuts at the brand's BMW Park Lane dealership. When you buy an Approved Used Bike you won't pay any arrangement or set up fees on any of our finance agreements. The personalised video with close ups didn't show this damage and was told it was in perfect condition. From the moment you walk through our door here at Vertu Teesside BMW, we'll tend to your every need. Less MSRP . Excellent service from Phil Stanley and the team and highly recommended. This process is known as Know Your Customer (KYC). Avoid if you do not want to be disappointed. Best wishes, BMW Park Lane. BMW Motorrad Financial Services offers finance and insurance solutions, helping you ride away on a new or used bike, as well as purchase rider equipment and accessories. If you want to know a bit more about car leasing then visit either our Personal Contract Hire (PCH) or Business Contract Hire (BCH) Car Leasing pages. At the time I the car was leased, with a mind to purchase it. Are you ready for adventure? All BMW Motorrad Premium Selection motorcycles are sold with two years Roadside Assistance cover. I cannot rate highly enough how helpful and positive the Team led by Matthew Shardlow and young Billy who talked me through the drive away were. Find out more today. Sales: Faisal Janjua, Andrew Sabey, Charles Brook. If youd be interested in joining our Park Lane Party, please email us. . . Discover the benefits of a BMW Electric or BMW Plug-In Hybrid vehicle and calculate your potential fuel savings. With a BMW, you can keep track of the status of your car and when to book in your next service. With one fixed monthly payment, you can get all the quality you expect from BMW for your services and parts. *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. Find out how Original BMW Engine Oils work to ensure the best performance, efficiency and longevity for your engine. Start your new life on two wheels with the BMW Rookie To Rider programme. VAT Number: GB 584 4519 13. Thats why getting your BMW fitted with tyres that have the BMW star marking is so essential. Whether your bike needs a running-in service, MOT check or an annual service, you can book your bike in with one of our expert technicians. . Every time I asked for my car - there was an excuse. BMW will no longer be supplying police cars to forces in the UK. Carrying the Park Lane name with pride! We are currently experiencing issues with our online service booking system and app. 10% Recommend. On both occasions, your staff was fantastic to work with.I would like to highlight Robbie Masters, who was kind, informative, welcoming and very polite. So we can arrange collection could you please let us know: Preferred collection day (Mon-Fri) Full address Mobile contact number Thank you for your understanding. Thank you Chris. Kept me updated and all my needs were met. Linda Hegarty is informative, super efficient and courteous. We really value your feedback and we will share it with Robbie and the whole team. Bought a 69 plate 430 and considering the prestige of being on park lane, their service is nothing like prestige. andrew carroll. If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT, https://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm, Details of what you would like us to do to put things right. Read employee reviews and ratings . Parts: 01926 333888. We will be sure to share it with all the Battersea Team. Chris is professional and knowledgeable and I cant thank him enough. Im extremely fussy customer and If you ask me if something can be done better I say maybe but on other hand if you ask me if I ever come back to Battersea for service or anything related to my bike I say Definitely! The new BMW M 1000 R is built to take every thrill-packed ride to a new level. Also when I went to collect the car it was a state. Best wishes, BMW Park Lane. With our BMW range now boasting more models than ever before, finding the perfect BMW for you has never been easier. So, if there is a car you fancy leasing we will be able to source it for you. Listened to me and went the extra mile thereby ensuring that if my wife lets me have another car hell definitely be on my call list. 41% of employees would recommend working at BMW Park Lane to a friend and 27% have a positive outlook for the business. As always amazing service from BMW Battersea! Had to go back to have work done and that is a faff in central London. Has anyone experienced buying car mats from Park Lane BMW? Ref No. BMW Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. Her calmness, professionalism and kindness in my state of total panic was immensely reassuring and very welcome. Good Afternoon Clive, Thank you very much for your 5 stars review! After unexpected problem with my S1000R BMW assistance direct me to the guys in Battersea. Mark and Abby are total heroes. Exemplary customer service, they even washed my car for me which was lovely. This end of the box had no ``BMW Tape`` on it, as the other end did. Was not even offered a drink. I recently booked my car in for a service and a warranty issue. "Making the online journey to your next BMW as simple and convenient for you as possible.". BMW Park Lane | 15,042 followers on LinkedIn. Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. With finance options that can be tailored to suit you, we aim to provide a flexible and personal experience. Guarantees and indemnities may be required. We are currently experiencing issues with our online service booking system and app. So taking a photo of the front of the box ``on my doorstep``, will not show the damage on back. Ian Lord #45 crew chief. I can't think of any right now. team principal. We will always do our best to meet your delivery requirements. If you would prefer to collect from the dealership, if close enough, please discuss this with us at the time of order and we will do our upmost to make this possible. He really is a gem and a credit to the company, he always offers the highest level of customer service I have experienced anywhere, ever! Here is all the information you need on how to recycle your vehicle. If youve had an accident that wasnt your fault, you have the legal right to choose who repairs your vehicle. The receptionist looked liked she would be better of working in Poundland! meet the team; Back to previous page. Retail customers only. I was very sceptical after reading few bitter and negative comments but in the end I was positively surprised. This can be completed online whether it is an application for a personal or business lease. Best wishes, BMW Park Lane. Book your instore or online appointment and test drive with our dedicated team today! I then book another test drive for today, with a 2-week notice, and when I get to their office, they told me someone gave the car to another customer!? This is made up of several documents; one is our Order Form. Hi Susie, Thanks for taking the time to leave us a 5 stars review! Lane Departure Warning; Disclaimer. Motorcycle condition, excess mileage and other charges may be payable. Had my M5 major service done today, made sure was completed same day even though workshop was packed. Limited is an appointed representative of BMW Financial Services (GB) Limited, which is authorised and regulated by the Financial Conduct Authority, Nearest Station Queenstown Road (Battersea) (0.33 miles) Category Garage Services. Once in receipt of your signed lease order form, we will officially order your vehicle with one of our main dealers. Optional final payment not payable if you opt to return the motorcycle at the end of the agreement (motorcycle condition, excess mileage and other charges may be payable). Our knowledgeable sales and finance team will provide you with exceptional customer service throughout your entire car buying process. Yes, I bought during covid but the handover process was laughable. If your BMW is over three years old, BMW Personalised Pricing offers up to a 40% discount on any parts needed when your car is serviced with us. Good Afternoon Beth, Thank you very much for taking the time to leave us a lovely 5 stars review! 2883766 FCA Reg. This is the BMW Park Lane company profile. 1 person found this useful. Very efficient service. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . Took time to make sure my service pack was exactly right and I wasnt committing to something I wouldn't get the value out of vs planned ownership term. If you have a complaint about any aspect of our service then we would like to hear from you. Purchased a used 7 Series a week ago from Park Lane BMW and was delighted by the professionalism and dedication of the team, especially Kosh and Simon who both worked hard to make the purchase process as smooth as possible. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Can you feel it? BMW Park Lane; BMW Park Lane. A saga of disappointments. Anyone can write a Trustpilot review. Once your lease vehicle is in stock, we will contact you to arrange the best delivery date for you. Book your instore or online appointment and test drive with our dedicated team today. The first BMW M3 Competition Touring with M xDrive combines the high performance of a BMW M3 with the flexibility and functionality of a Touring. Meet The Team - find out more from us at Douglas Park MINI in Hamilton, Glasgow, Hillington & Stirling. Unfortunately we will be unable to arrange collection for today. He understood my needs and gave a very good recommendation.When we had a slight issue, the Retail Manager, Tony Pasztor stepped in and helped resolve the issue.I must add, both Hussein and Tony went out of their way to be helpful and ensure I had a very pleasurable experience dealing with them.Based on my experience, I highly recommend buying a new BMW car from BMW Park Lane. Couldn't be happier with the car so far. Im sorry to hear about the disappointment you have with the way in which my colleague Tracys handled your complaint.Having looked into this, I can see the information Tracys given you is correct. 0% Reviews. Contradictions followed with no explanation or desire to resolve issues. Had a bit of work done recently on my 2014 i3.Lots has had to be done didnt expect to be spending over 4000 pounds on the car only took it in for a service.AnywayThe service department for bmw park lane in battersea.I have been dealing with Rhys, the shock of having to spend so much money on my car was made a lot easier to swallow with the help and professionalisms of service from Rhys.He has always kept me updated on the progress of works and help arrange a courtesy car for me each time.I have had my car in there twice now in the past couple of months always great service from Rhys.Highly recommend bmw park lane service centre in battersea. I brought my vehicle to Park Lane Battersea Aftersales, and I can honestly say it was the best customer service I have received. Best wishes, BMW Park Lane. I certainly recommend this establishment to give you confidence that professionals are looking after your BMW. 35 views, 6 likes, 0 loves, 1 comments, 1 shares, Facebook Watch Videos from BMW Motorrad Park Lane: Meet the new GS Models in this video with the new updated boxer engine. Will definitely recommend. BMW Fleet & Business Sales offers company car drivers a strong range of products and services thanks to highly specified models and comprehensive options, combined with low running costs as a result of fuel and emissions-saving technology. Contact dealership Get Car Leasing 020 7514 3559 Visit Website 70 Park Lane, London, W1K 7TT. It was a state any arrangement or set up fees on any of our main dealers management... Direct me to the team and highly recommended, W1K 7TT negative comments in. 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