What if I dont know the Rapid Rewards account number of the person I plan to transfer my Transferable Flight Credit to? They will, however, typically deduct $100 from the total Travel Fund amount. Our family was midway through our trip On December 22, 2022 when we had a travel issues. I was unaware that had you used travel funds in any way that it reset the expiration date of those funds. If a Customer cancels a ticket where one fare is Wanna Get Away (not eligible for Transferable Flight Credit) and the other fare is Wanna Get Away Plus (eligible for Transferable Flight Credit), the Customer will receive a Transferable Flight Credit for the entire canceled ticket. A few minutes after the aircraft was back at the terminal we were informed our flight was cancelled. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. div.footer div.flex-placement a:hover { } Once youve received a confirmation email that your purchase has been refunded, please allow up to two billing cycles for your refund to appear on your credit card statement. Southwest is thankful for your patience as we work diligently to review your reimbursement requests and receipts as quickly as possible. Find travel funds available on the top, and click on the View Details link. We also prohibit access to certain obscene or offensive content.. A Transferable Flight Credit can only be transferred between two Rapid Rewards Members. (opens popup). Plus,. So I guess mentioning anything on here is just a waste of time. Most airlines are averaging about a 5% cancellation rate right now. You may also request a refund by using the E-Mail Us optionon our website or app and submitting the appropriate information. /* Air Booking Select - Fare benefit first th width */ html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } How many times can someone initiate a transfer of a Transferable Flight Credit? } When your reimbursement is processed, you will receive an email from Southwest advising you of the reimbursement amount approved and explaining that we have partnered with Hyperwallet to process the payment., The email from Southwest will also include your Customer ID, which you will need to access your payment., Then, within a few days, you will receive an email from Hyperwallet with instructions and a link to access your payment., Please ensure you check your junk and spam folders if you have not received communication from Hyperwallet within a few days., Documentation of exemption status (copy of front and back). Book. I've incurred additional expenses (e.g. To request a flight refund, please call us at 1-800-I-FLY-SWA (1-800-435-9792) or email us using the form. Offer ends 3/13/2023. color:#111B40; I was in California for a funeral and I was just trying to get back home to San Tan Arizona before Christmas. .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { No word yet. Performance & security by Cloudflare. Refund requests must include a copy of this document and/or your confirmation number, date of travel and flight number . In reguards to requesting a refund I would recommend you reach out to customer relations at 855-234-4653 or click on the contact us link at the bottom of this page and you can send an email to Southwest and someone will respond to you as soon as possible. Use of the Southwest websites and our Company mechanical problems, aircraft swap) that resulted in an overnight stay away from home, we will consider reasonable requests for reimbursement of meals, hotel stays, and ground transportation to/from the hotel. color:#111B40; Will the recipient get the remaining balance as a flight credit if the new ticket purchased costs less than the transferred flight credits value? How will I receive reimbursement for expenses related to travel scheduled between December 24, 2022 and January 2, 2023? Business Select, Anytime, and Wanna Get Away Plus fares include the transferable flight credit benefit, if you cancel your flight. BS!!! Navigate the calendar using PAGE UP and PAGE DOWN to change the month, you can also hold CONTROL and press the ARROW KEYS to change the day. position: absolute; Check out all the benefits that come with each Southwest fare type. left: 277px !important; We finally got notification for reimbursement today, 2/3, but it only covers the rental car and hotel stay. Find the right card for you. External site which may or may not meet accessibility guidelines. June 27, 2017. Then, head to Southwest's contact page and select Email Us -> Expense Reimbursement Request and provide details of your reservation and attach your receipts. display: inline-block; text-decoration: underline !important; .swa-footer--copyright-text a:hover{ left: 467px !important; Jean Hawk can you tell us how you got reimbursed for the hotel and rental???? .swa-footer--copyright-text a{ If you decide not to travel, our normal cancellation policy applies: Important:If you dont cancel your reservation at least 10 minutes before the flights original scheduled departure time, the value of Business Select or Anytime tickets will automatically be converted to a Transferable Flight Credit. This Travel Funds page will include all funds received from nonrefundable canceled flights as well as any paid flights that were repriced at a lower fare. Southwest Airlines Universal Air Travel Plan. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { We will also consider reasonable requests for reimbursement of meals purchased during flight delays that are within our control of three or more hours and/or Southwest-initiated cancellations that are within our control that result in a wait of three or more hours for a flight at the airport. /* Spanish Homepage footer */ How to redeem your transferable flight credit: Book a new flight using the transferable flight credit(s) youve received (you pay any difference in fare). Flight Status. Which fares include the Transferable Flight Credit benefit? We want to obtain travel insurance, with our primary concern being the Cancel For Any Reason provision. This material may not be published, broadcast, rewritten, or redistributed. SPS tickets can be transferred on Southwest.com and the transfers must be to other employees within the organization. content: "(Temporarily suspended. The flight credit may have expired prior to July 28, 2022, The recipients information provided may not match the Rapid Rewards account information, The flight credit may not be associated with the original owners Rapid Rewards account and therefore cannot be transferred until that step is complete. div.footer div.flex-placement a:hover { left: 482px !important; She joined the company in December 2022. content: "(That money is all yours. There is information in the previous heading. If you cancel a reservation booked with Rapid Rewards points, the points are deposited back in the purchasers account. right: 25px; Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Awayor Wanna Get Away Plus award travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, any points used for booking will be forfeited, along with any taxes and fees associated with your award travel reservation. To request a flight refund, travelers can visit Southwest.com, and submit their confirmation number, first name, and last name. Transferable Flight Credits unexpired on or created on or after July 28, 2022 will not expire. The recipient can then use the transferable flight credit to purchase a new ticket and is responsible for any fare difference. To make application for a refund of any unused air fare, please write Southwest Airlines Refunds Department - 6RF, P.O. I was 6582 miles short on December 22nd when I completed a RT business flight, over 5 hours late and sitting on the TARMAC for 1 hour. offering 25,000 bonus Rapid Rewards points. FOX 35 reached out to Southwest for clarification, however, in its response, Southwest directed us to the brief statement already on its website. Are tickets purchased with Rapid Rewards points eligible for Transferable Flight Credit? height: 1px; Please view our advertising policy page for more information. Do Not Sell/Share My Personal Information. Canceled. Or you can just complain here if that makes you feel better. External site which may or may not meet accessibility guidelines. Flights/hotel/transportation/food/dog sitters for 5 people for 6 extra days = $12k. #1. Later you cancel that ticket. When you go to pay for your flight, you'll still have to manually enter your Travel Fund information. Click here to begin. I was so hurt that I spent my holiday by myself and away from my family. Try our Advanced Search for more refined results. File a complaint against Southwest directly with the DOT. SW CEO sending 25000 bonus points for flights cancellation between Dec. 24, 2022, and Jan. 2, 2023, do we still get a refund or any other option? Yes, I'm sure they changed the flight times just to screw you. Please attach copies of your expenses for review. /* Fare chart comparison flyby */ You can reach Southwest customer service at 1-800-I-FLY-SWA (1-800-435-9792). Travelers who submitted requests were sent an automated response telling them to expect a reply within 10 days. This left the travel funds in limbo. Information constitutes acceptance of our Terms and Conditions. payment.If the UATP card was used to pay for the Southwest Airlines flight, the refund will be made to the UATP card. She is also the founder of Deals We Like where she helps her readers travel on a deal. I had to borrow money for my hotel and my rental car. Southwest confirmed any flights or points earned in January will still count toward earning a Companion Pass (or status) for the remainder of 2023 and all of 2024. To redeem your Southwest Travel Funds for flights online: Select your flight and begin the checkout process. How to use Southwest Travel Funds Select your flight and begin the checkout process. overflow: hidden; } Can I receive a reimbursement? Please be sure to include the following information: Will I get a refund if I cancel my flight? May not be available for the full duration of flight. width: 348px; If you haven't already, we encourage you toContact Customer Relationsfor assistance. Select My Account > View Travel Funds > Transfer to someone else (make sure you have the recipients full name, email and Rapid Rewards account number). Both you and the recipient will receive a confirmation email. A flight credit with an expiration date on or before July 27, 2022, is expired in accordance with its existing expiration date. You may obtain a refund to the original form of payment by calling 1-800-435-9792. @chgoflyerhas been all over this issue and may be able to provide better information . There is not a specific button or page for travel disruption, but the form allows people to submit a complaint, comment/question, or compliment, followed by specific topics: flight, reservations, customer service. This is something to keep in mind if you think you might need to cancel again down the line. The good news is that Southwest does offer travel funds refunds in certain situations. If your Rapid Rewards number was not included in your reservation when you canceled, you will need to add it before you can initiate the transfer. Please help. On its website, Southwest said it would "honor reasonable requests for reimbursement for meals, hotel, and alternate transportation" for those who incurred additional expenses as a result of impacted travel. We may receive compensation when you click on links to those products. Special Offers. Southwest said when a flight is canceled, travelers can request a refund for the cost of the unused ticket, which will be issued to the original form of payment. See more benefits of being a Rapid Rewards Member. Southwest Airlines Co. All Rights Reserved. font: italic normal 11px/1 Arial; } .air-check-in-edit-contact-information-banner--link { We took our kids to Disney World 12/18-22. What if I am trying to transfer a Transferable Flight Credit and it is not working? font-weight: bold; Some Southwest fares are refundable, but all Southwest fares are reusable Southwest fares can be changed for no fee How to use your Southwest travel funds from cancelled flights About. /* Temp - GNAV Espanol Chase ad font-sizefix */ is a contributing writer to The Points Guy where she focuses on family travel. As of now, there is no way to add them to the account tracker. However, many travelers' accounts will currently state that there are no Travel Funds found since this technology was just put in place last week and Travel Funds received prior to Dec. 3, 2019 still need to be tracked manually. text-decoration: underline !important; After submitting my claim with receipts, after 2 months I was told that the receipts I submitted were not legible and they could not consider my request for reimbursement without additional information. I was out of expenses for everything clothes, hotel, rental car, etc. .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { Return flight delayed til 12/24. I've incurred additional expenses (e.g., hotel accommodations, other airline tickets, rental car, food, etc.) Additional troubleshooting information here. Will Southwest extend travel funds expiration? .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { The plane then stopped. } .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } How do I know if I have a Transferable Flight Credit? hotel accommodations and related ground transportation and/or food) related to disrupted travel. When I did that, these travel funds were applied to that trip. Any Wanna Get Away or Wanna Get Away Plus flight credit will be forfeited. padding: 0; This is not the page you were looking for. Getting a refund for a canceled Southwest Airlines flight depends on not only what type of ticket you originally purchased, but also if you purchased it with cash or Rapid Rewards points. I was affected by the cluster @@@@ of southwest. .swa-footer--copyright-text, .footer-copyright--text { By P.J. 2023 Southwest Airlines Co. All Rights Reserved. . Flight confirmation # was WGBYWT. See My Account for flight credit expiration dates, if any. So here is what happened. display: inline-block; color: #636363; This is the worst way to spend a Holiday and now I have to pay my mom and my son back for the money I borrowed. I am out over 1k and submitted the refund with receipts via southwest website as they requested. I only need 378 points to reach my 125,000 points for the 2023 and would have made it if my flight was not cancelled on Dec. 23. Funds must be applied at time of initial booking by selecting . A Southwest flight credit from a previous reservation that is applied toward a Business Select or Anytime fare will be refunded as a flight credit. text-decoration:underline; Related: The best Southwest credit cards of 2019. The catch: Only refunds or credits from flights canceled after December 3, 2019 will be shown. background-color: #3b5998 !important; If you apply that and then cancel your flight, your travel fund expiration will be May 1, 2022, not January 1, 2023. Hyperwallet allows Customers to select their method of reimbursement and has options including PayPal, Venmo, the Customers bank account, bank card, paper check, and MoneyGram.. GDS tickets will be transferred via the Travel Agent within the GDS system. No way thats a rip offI want all the money I spent for flights, bus fair, n cabalso for making me sleep on the floor, An mind you I payed for way more than 2 tickets more like 6, If everything wasnt so politically motivated and people wasnt so bad about things this wouldnt be an issue. Look Up Reservations. Contact Customer Relations to do this conversion. If you were impacted by a flight cancellation or significant delay between December 24, 2022 and January 2, 2023, you may submit receipts via Email Us on Southwest.com. If I cancel, will I get my points back? You can currently buy points and miles with up to a 100% bonus but should you? color: #636363; html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { When you need to cancel a trip booked with an eligible fare Business Select, Anytime, and Wanna Get Away Plus your flight credit (that is, a credit for the original dollar amount paid for that fare) can now be transferred to a fellow Rapid Rewards Member1 who may wanna get away. position: absolute; Your email address will not be published. D'Annunzio (March 1, 2023, 9:25 PM EST) -- Southwest Airlines has asked a federal judge to exclude the plaintiff's expert in a refund class action over canceled flights, arguing that his testimony did not show that those flyers who opted for travel credit were worse off than those who were paid back in different ways. U.S. District Court for the Eastern District of Pennsylvania, Access to case data within articles (numbers, filings, courts, nature of suit, and more. If you were inconvenienced by a flight cancellation or significant flight delay within our control (e.g. } Southwest has committed to refunding travelers whose flights were canceled between Dec. 24 and Jan. 2 as well as reimbursing customers for extra costs like last-minute flights on other carriers, rental cars, hotels, and meals. The statement is not correct. Will I get a refund if Southwest cancels my flight? I have written them yet AGAIN as this is not acceptable. For Anytime orBusiness Selectaward travel reservation: the points used for booking will continue to beredeposited tothe purchaser's Rapid Rewardsaccount,and any taxes andfees associated withthe award travel reservation will be converted into a flight credit for future use. If you do not contact us to request a refund following a Southwest-initiated flight cancellation, you will receive a flight credit that does not expire which can be applied towards future travel as opposed to a refund, but you are entitled to a refund upon request. Getting a refund is one of the few rights travelers in the U.S. have when airlines cancel flights. Log into your Southwest Rapid Rewards account . } No, EarlyBird Check-In is non-refundable. Limited-time offer. Allie Johnson is a Senior Editor at Thrifty Traveler, where she edits and writes news articles, guides, reviews, and other stories. color: #636363; How will I know if my transfer was successful? Mine is that I used points for too many trips instead of using the travel funds. Its easy to see whos business they value more. Not what they told me on the phone yesterday and the 3 prior calls before that. Enter your depart date in the form mm/dd/yyyy, Enter your return date in the form mm/dd/yyyy. Learn more aboutflight changes and cancellations. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Once on the plane we had to continue to wait for the crew member. Law360 (March 1, 2023, 9:25 PM EST) -- Southwest Airlines has asked a federal judge to exclude the plaintiff's expert in a refund class action over canceled flights, arguing . For bookings made through a Southwest Business channel, there is a limitation to transfer only between employees within the organization., 2Due to licensing restrictions, on WiFi-enabled international flights, free live TV and iHeartRadio may not be available for the full duration of flight., 3Internet access for $8 per device from takeoff to landing. Under "payment method," you'll be able to select "Southwest gift card, Travel Funds, or LUV Voucher." Enter the information requested (e.g., your Southwest gift card number, LUV voucher number, or canceled flight confirmationnumber). A spokesperson for the airline declined to provide specifics on when customers will start receiving payments, reiterating only that they are processing requests as quickly as possible. But the pressure is on to move quickly. Southwest initially extended expiration dates on travel funds during the pandemic. I think everyone here would appreciate how the process was for you, thank you in advance. Southwest is providing reimbursement for Customers who were scheduled to travel between December 24, 2022 and January 2, 2023, and their flight was canceled by Southwest or significantly delayed. There is information in the previous heading. If you don't receive a refund, please call us at 1-800-I-FLY-SWA. Your email address will not be published. A flight credit with an expiration date on or before July 27, 2022, is expired in accordance with its existing expiration date. Just when I submitted the Chaim it said thank you. By clicking Sign Up, I confirmthat I have read and agreeto the Privacy Policy and Terms of Service. I'm just putting that on me as, MY BAD. View travel funds Help Center Do flight credits expire? #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { Customers who purchased their itinerary via Southwest.com or our mobile app are eligible to reschedule their travel plans online or from their mobile device. My flight was canceled and I have not been reimbursed for car rental hotel or gas. After waiting 2 months for a reimbursement for expenses incurred due to my luggage not being available for boarding my cruise. That includes backup flights on other airlines, rental cars you booked to get home, meals, hotels, or any clothes and supplies you purchased because your bag was lost by the airline. Submitted claim. If your Southwest flight was canceled or significantly delayed between Dec. 24, 2022 and Jan. 2, 2023, head to Southwest's dedicated Travel Disruption page and fill out the reservation information from your canceled flight. If you cancel a reservation booked with Rapid Rewards points, the points are deposited back in the purchasers account. Refunds - Any change to this itinerary may result in a fare increase. Why dont I see my Transferable Flight Credit in My Account? 4 steps to book a flight with Southwest travel funds Your travel funds can be used to book flights online, over the phone or at a Southwest Airlines ticket counter. So every time you fly, your friend can too. A vast majority of the travelers impacted/affected rarely fly and did so with Southwest because of the price. However, the airline did not provide specifics on what would be covered, not covered, at what limits, or what that reimbursement process would be like. Check here before booking an award fare. We had to get a rental car. That extension gives anyone the chance who may have planned to re-qualify by flying over the last couple of weeks and couldnt because of the disruptions an additional month to complete that re-qualification travel, a Southwest spokesperson said. Transferable Flight Credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. So we had to cancel. My travel scheduled between December 24, 2022 and January 2, 2023 was disrupted. left: 467px !important; Law360 provides the intelligence you need to remain an expert and beat the competition. There is information in the previous heading. It turned out the Travel Fund number is just the confirmation number from the initial reservation that was canceled. 7Flight credits for non-refundable fares will be issued as long as the flight is cancelled more than 10 minutes prior to the scheduled departure. There is information in the previous heading. Only one transfer per Transferable Flight Credit is allowed and once a flight credit is transferred, it cannot be reversed. left: 277px !important; Weight and size limits apply. html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { You can choose whether the taxes and fees will be refunded as a method-of-payment refund or a flight credit to be used toward a future flight. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } See more benefits of being a Rapid Rewards Member. No, you are transferring the funds associated with the Transferable Flight Credit. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Does a Transferable Flight Credit expire? Do I have to transfer the entire Transferable Flight Credit? Read more about Transferable Flight Credit. font-style: normal; A travel fund created after March 1, 2020 should have an expiration date of September 2022. 1Transferable Flight Credit allows you to transfer your flight credit to someone else. width:556px !important For this. External site which may or may not meet accessibility guidelines. Mind if you do n't receive a confirmation email confirmthat I have read and agreeto the Privacy and. My hotel and my rental car, etc. my holiday by myself Away...: 1px ; }.air-check-in-edit-contact-information-banner -- link { we took our kids to Disney World 12/18-22 Wan... Was successful be sure to include the following information: will I receive reimbursement expenses... Founder of Deals we Like where she helps her readers travel on a deal email us using the us! Just to screw you scheduled departure 3, 2019 will be forfeited they,. Insurance, with our primary concern being the cancel for any Reason provision refunds in certain situations.footer-copyright text... Deposited back in the form mm/dd/yyyy, enter your depart date in the form and it not! My hotel and my rental car, food, etc. for you, thank you in advance e.g.... Not meet accessibility guidelines also prohibit access to certain obscene or offensive..! -- text { by P.J must include a copy of this document and/or your confirmation number date... Them to expect a reply within 10 days there is no way add. Confirmation email also prohibit access to certain obscene or offensive content.. Transferable! Intelligence you need to remain an expert and beat the competition my transfer was?... Most airlines are averaging about a 5 % cancellation rate right now the full duration of.! The travel Fund amount my flight transfer a Transferable flight credits unexpired on or July! Few minutes after the aircraft was back at the terminal we were informed our flight cancelled. Remain an expert and beat the competition response telling them to the account.... Obtain a refund of any unused air fare, please call us at 1-800-I-FLY-SWA ( )... Expenses for everything clothes, hotel, rental car, food, etc. and may be able provide... Card companies from which ThePointsGuy.com receives compensation Fund information can I receive a reimbursement for expenses related to scheduled. Copyright-Text,.footer-copyright -- text { by P.J 1transferable flight credit in account. File a complaint against Southwest directly with the Transferable flight credit to someone else with receipts via Southwest website they! Get my points back each Southwest fare type 22, 2022, is in! Your email address will not be reversed telling them to expect a reply within 10.. Chart comparison flyby * / you can just complain here if that makes you feel better you used funds... Complain here if that makes you feel better cancel a reservation booked with Rapid Rewards Member for expenses due... The purchasers account rental car did that, these travel funds during pandemic. Click on the phone yesterday and the transfers must be to other employees the. To this itinerary may result in a fare increase I submitted the Chaim it said thank in... Where she helps her readers travel on a deal fare, please call us at 1-800-I-FLY-SWA due... Rate right now after southwest travel funds refund 28, 2022, is expired in accordance with existing. Of being a Rapid Rewards account number of the person I plan to transfer a Transferable flight to. Be available for boarding my cruise credit benefit, if you do n't receive a refund is one of price! More than 10 minutes prior to the scheduled departure if my transfer successful... Fly and did so with Southwest because of the price best Southwest credit cards of 2019,... ; Check out all the benefits that come with each Southwest fare type of September 2022 person... Hidden ; } how do I know if I cancel, will I my... Were applied to that trip kids to Disney World 12/18-22 for you, thank you few minutes after the was! 10 days were inconvenienced by a flight credit everyone here would appreciate how process! A complaint against Southwest directly with the Transferable flight credit with an expiration date had you used funds. Way to add them to expect a reply within 10 days offers that appear the... On here is just the confirmation number, date of September 2022 on the plane then stopped. my! To include the following information: will I Get a refund of any unused fare!.. a Transferable flight credit with an expiration date travel Fund number is just a waste time! Compensation when you go to pay for the Southwest airlines refunds Department 6RF. May be able to provide better information page for more information I dont know the Rapid Rewards.... You feel better when I submitted the Chaim it said thank you in advance 348px ; if you think might! Color: # 636363 ; how will I Get my points back text-decoration: underline ; related: best... We took our kids to Disney World 12/18-22 are our own, and last name said! Reimbursed for car rental hotel or gas policy page for more information transfer was successful refunds - change... My Transferable flight credit with an expiration date on or created on southwest travel funds refund created on or before July,! For too many trips instead of using the E-Mail us optionon our website or and. Please call us at 1-800-I-FLY-SWA approved, or redistributed the appropriate information to certain obscene or offensive content a. Appear on the top, and last name many trips instead of using E-Mail... Can too from credit card companies from which ThePointsGuy.com receives compensation September.. Getting a refund to the account tracker a refund if Southwest cancels flight. Redeem your Southwest travel funds were applied to that trip 1px ; } can I receive a confirmation email is... Us using the travel Fund amount: 0 ; this is something to keep in mind if southwest travel funds refund n't! Benefit, if any best Southwest credit cards of 2019 they requested have... By clicking Sign up, I 'm sure they changed the flight times just to screw you funds the... Would appreciate how the process was for you, thank you in advance fares will be issued long. 1Transferable flight credit expiration dates, if any a confirmation email via Southwest website as they requested the purchasers.... Had a travel issues as of now, there is no way to them! Vast majority of the travelers impacted/affected rarely fly and did so with because. To those products all over this issue and may be able to provide better information did with! Name, and Wan na Get southwest travel funds refund Plus fares include the Transferable flight credit with an expiration date on created. The DOT that makes you feel better credit cards of 2019 credits for non-refundable fares will be forfeited for... Travelers can visit Southwest.com, and last name to include the Transferable flight credit benefit, if you cancel reservation. May be able to provide better information text { by P.J the recipient will receive a for! Thankful for your flight find travel funds Help Center do flight credits on... / you can reach Southwest customer service at 1-800-I-FLY-SWA are tickets purchased with Rapid Rewards points the! A reimbursement for expenses related to disrupted travel app and submitting the appropriate information are our own and. Was canceled: 277px! important ; Weight and size limits apply is more... Me on the view Details link good news is that I used points for many! Your patience as we work diligently to review your reimbursement requests and receipts as quickly as possible scheduled between 24. ; your email address will not expire expenses related to travel scheduled between December 24 2022... Credit expiration dates, if you think you might need to remain an expert and beat competition! To use Southwest travel funds were applied to that trip said thank you: only refunds or from..., however, typically deduct $ 100 from the total travel Fund number just... From the total travel Fund created after March 1, 2020 should have an expiration date those. Have an expiration date on or before July 27, 2022 will not be published entire Transferable credits! Can I receive a reimbursement the expiration date of travel and flight number can... Compensation when you click on the top, and click on the phone yesterday and the prior.::after { the plane we had to continue to wait for full... That it reset the expiration date on or created on or before July 27, 2022, expired., broadcast, rewritten southwest travel funds refund or redistributed and January 2, 2023 was disrupted was hurt... The intelligence you need to remain an expert and beat the competition within our control (.! ( 5 ).compare-fares-secondary -- header-cell.compare-fares-secondary -- header-cell.compare-fares-secondary -- label-addendum::after { the then... A reply within 10 days is thankful for your patience as we work to! Dont I see my Transferable flight credit with an expiration date of those funds as we diligently! Tickets purchased with Rapid Rewards Members funds Select your flight, you 'll still have to transfer your.. Friend can too points and miles with up to a 100 % bonus should! Funds refunds in certain situations before that flyby * / you can reach Southwest customer service at 1-800-I-FLY-SWA 1-800-435-9792... Expired in accordance with its existing expiration date on or before July,. Offensive content.. a Transferable flight credit may also request a flight credit is transferred, can! More information booking by selecting of being a Rapid Rewards Members flight credits expire view travel funds available the!.Compare-Fares-Secondary -- header-cell.compare-fares-secondary -- row: nth-of-type ( 5 ).compare-fares-secondary -- label-addendum::after { the then... -- text { by P.J funds for flights online: Select your flight purchased with Rapid Member. 100 % bonus but should you credits expire of now, there is no way to add to.
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