We are not picky. We went early the first time right at 6:00. Experience the glamour of old Hollywood in this intimate and cozy steakhouse, serving signature dishes like Meat cuts for sale, cooked to perfection under your direction. The next time someone with us went at 12:45 to wait until 3:00. 95% of travelers recommend this experience. The buffet was good. Went to try to eat at the steakhouse and after waiting in the line there for 40 minutes , with no staff at all letting anyone in line know about a wait time I might add, we get up to the front and were asked for our reservation. Lilly failed to deliver on every level. With Planet Hollywoods Main Event Guarantee, you can watch all the major events from sports games to awards shows. Service was good but not great. Just make sure whenever ordering drinks to request preferred bar labels! Comedy Shows. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, is located north of Cancun, Mexico, about 22 miles from the airport. UPGRADE TO THE STAR CLASS TREATMENT Personal Agent to handle all arrangements and reservations* Preferred bar labels and in-room snacks* Preferred room locations Private pool for STAR Class guests Nightly turndown service We enjoyed the Lazy River and playing Bingo. We've created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa, and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. Food is meh. All Rights Reserved. He got us in. See more questions & answers about this hotel from the Tripadvisor community. The maids do a wonderful job and each day, our room was cleaned before 3pm. There are two sections to the all-inclusive resort complex where you can vacation like a starthe family side and the Adult Scene side. Check-in: The all-inclusive Planet Hollywood Beach Resort Cancun Aerial view of the hotels in this beach resort The inauguration of this 898-room hotel complex, whose investment reached 200 million dollars, was scheduled for December 15, 2020. Cannoli, tiramisu, and panna cotta. Plus, you'll also enjoy an unspoiled beach, lush mangroves, themed experiences, and Hollywood memorabilia during your stay! Reserved exclusively for Adult Scene gues. Ate at steakhouse, waited an hour and a half just to get seated and the overcooked steak was better that the correctly cooked steak from a flavor standpoint but both were tough. The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. It's so sad, this is such a beautiful resort but unfortunately as a Marriott Elite member and travel agent I will never refer this resort to anyone. Powered and implemented by FactSet Digital Solutions. See more questions & answers about this hotel from the Tripadvisor community. Best customer service! Friends at PH Cancun Chef Table. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We will take your comments as our main improvement tools. Tripadvisor performs checks on reviews. We had Star Class which came with a Butler. Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico, Lock in the lowest price from these sites. Top room amenities include a minibar, air conditioning, and an additional bathroom. The maids do a wonderful job and each day, our room was cleaned before 3pm. Experience the finest Mexican cuisine at La Cocina Authentic Mexican. Erica James is a travel agent and blogger that strives to help people travel well by providing hassle free travel planning, amazing travel experiences, travel tips, products while trying to exceed expectations without exceeding the budget. No activities take place on the adult scene side of the resort. Dine like a Hollywood A-lister at Star Class Bar & Grill. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. Star Class Producer Suite. Not worth the money I spent.Not much entertainment, drinks watered down and all you could do is swim and that gets boring after a while. The National Guard is also investigating. Reserved exclusively for Adult Scene guests. Ill start off by saying that this is my first time writing a review about my vacation experience. Privacy Policy. The food is amazing at all restaurants, specialty and buffet. We hope to receive you again very soon. We tipped to have extra umbrellas brought to us. It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! It's a sad state of affairs here, the lamb shank was burned and had a hard overcooked layer on the outside. Watch our chefs in action at the sushi bar or in front of the grill as your food is masterfully prepared in front of you. Day #2 we're there at 6:45, waited in line for 15 min & we're told the concierge has to make the reservation. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. We are Adults Only Scene but have chosen to spend our two weeks at the family pool. But despite arriving early we ended up eating our meals in the dark. Just not sure it was 100% worth it. My original travel date for Planet Hollywood was May 2020. Be careful (per Sunwing Website) included in Star. Our ceiling in our bathroom leaked into our sink. I will absolutely share your comments with them. Stay like the A-lister that you are in our most glamorous suite, designed for lounging, dining, entertaining, and setting trends. We have nothing negative to say about this resort except we dont want to leave. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. Authorities made two of the eight grisly discoveries at midnight Monday in the trunk of a taxi, Rivera Maya News reported. Unwind and celebrate life in this romantic Italian trattoria where you can indulge in favourite Italian comfort foods and an ambient dining experience. Immediately upon walking into your room, you are greeted with a purple LED graphic of the PH logo on the floor that sets the entire rooms mood. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). STREETS OF CANCUN RUN RED WITH 14 MURDERS IN 36 HOURS. The food on this resort is mediocre at best. Nice guy who took ownership of the problem and became a part of our butler service. We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). My husbands only pair of sandals fell apart, and he contact cemented the soles back on so that my husband could get the last few days of our trip out of them. The lazy river and flow rider were excellent. Such as omelettes, eggs your way, fresh tacos, grilled seafood. Get the cabanas and ask to skip the bottle service. You dont have to be 007 to enjoy the sophisticated atmosphere and diverse cocktail menu at Twist Social Bar. 2023 Planet Hollywood Cancun. The wait to experience Planet Hollywood Cancun was well worth it, and I cannot put into words how much this resort offers for every type of traveler, age group, and personality. The Buffett was ok. We found things to eat. We are glad to know that our resort and crew exceeded your expectations. Sometimes the waits were long. We are not Star Class and have had no issues getting into them. You could find shade in swim up bar in family pool. Indulge in the incredible flavors and techniques of Japanese cuisine. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 98% of travelers recommend this experience. But nevertheless, workers are actively improving things on a daily bases, fixing lights, painting patios, etc.. Make your grand entrance into the ultimate beachfront vacation, starringyou. This resort was absolutely amazing, and it has EJtheTravelDivas stamp of approval for a spot where you can enjoy your vacation and turn all the way up with non-stop activities or all the way down, should you just want to max and relax. We ended up getting that fixed on day 3. Stay in your stylish suite and dodge the paparazzi. After feeling exacerbated, I went to the manager Roberto Bono. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). Thank you for all the info given. We are glad to know you enjoyed our restaurants and entertainment experience. He got us in. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. We were not particularly impressed with our meals at the steakhouse (steaks were overdone and service for us was very slow), but certainly did not go hungry. He was amazing!! Ours were Viri and Tharvin. Some seaweed. Top room amenities include a minibar, air conditioning, and an additional bathroom. The kids enjoyed the grotto bar. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. PH Splash Park. We tipped and even with tipping the service was just ok. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. We're told it's 1st come! Ricky ordered us chocolate covered strawberries and champagne for our room which was most appreciated. Overall we enjoyed our time. The food was good. Because its what we collect, that makes us who we are. From the front deck, we had great views of the sunset. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. Yonathan is the best! The staff here have been outstanding. Be sure they will be even more motivated. The good: We arrived to applause as we entered. We only had help from staff once. Amazing resort, enjoy the staff and the shows. Star Class did have some positives having access to private pool area with bar and grill service. PHabulous regards, Jonathan Iriarte General Manager. Some seaweed. Star Class Producer Suite. He also helped with a room change for another adult travelling with us. We recommend calling ahead to confirm details. I managed ALL of my own bookings during that time. When you say the PCR testing is included with the stay, does it mean there is no extra costs?? Home; The Quantum Leap Podcast; Thinking Outside The Longbox They maybe went 2 times each the whole day. Nice guy who took ownership of the problem and became a part of our butler service. Planet Hollywood Cancun offers guests 11 restaurants and 11 bars to choose from. We had no difficulty finding chairs at either the pool or the beach. He was the only help. The beach servers were the friendliest. [removed] [deleted] hace 2 a. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. riding on horseback through the tropical scenic trails of Costa Rica or v. isiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Our check in was fast. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Blue Diamond Hotels and Resorts Inc. All rights reserved. Red flag says our whole stay. The second time we went later. Come and meet the new Guy on the block. Let our collection add to yours. Yonathan is the best! The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. We are pleased to know that you enjoyed our facilities and activities. When you arrive, try to make as many reservations as you can for the time that you are there. Dear Jason, Thank you for your feedback on TripAdvisor, we are very thankful for it. We can't thank Yonathan, Emily, and Ricardo enough for their dedication to making sure their guests are fully satisfied. We would think twice on Star Class in doing it again. Soak up the sun at exclusive beach and pool areas, indulge at the PH Spa, and . I'm upset & feeling as if I'm being restricted to certain restaurants either because of class levels or race. We went early the first time right at 6:00. We had Star Class which came with a Butler. The just OK parts: Our kids did the flow rider surf simulator one day. Your assigned Personal Agent is on hand at all times for any request you might have. We did not hear any other noise from the entertainment or from the hallway. Own or manage this property? Great atmosphere and every employee wore mask. So, you'll be happiest if you don't plan to leave the resort during your stay or if you want to do excursions close to the resort. Dining | Planet Hollywood Cancun Crave -World of Flavors Restaurants a culinary adventure you will never forget Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. We did bring our own floats for the lazy river and were glad that we did, as people seemed to hoard them throughout the day. So, the hotel is very nice. Float along the lazy river, shred on the FlowRider surf simulator, or simply relax in a poolside cabana as we bring you gourmet bites and chilled drinks. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Our star-worthy experiences are turning heads. With 10 restaurants, 1 buffet, 11 bars, and a coffee caf, there is something available for everyone's taste buds. There are more places to choose from in the, Frequently Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. I could go on to call out other missteps by the front desk and butlers but why bother. Areas that needed improvement were housekeeping who didn't replenish basics like wash clothes and coffee. There were limited tubes. In the spirit of Valentines Day and love, and by that, I mean self-loveI jumped on a plane and headed to Mexico, not only to celebrate the day with myself but to check out the brand new Planet Hollywood Beach Resort in Cancun. Blue Diamond Hotels and Resorts Inc. All rights reserved. The best night for entertainment was the Queen tribute. Brazza Grill. Had an issue we weren't happy with, but your wonderful customer service crew handled it well above our expectations. 2 of our 3 rooms were close together. There are also 11 bars, including a swim-up bar on the Adult Scene side, and a coffee shop at the resort. Food is meh. We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. Make your grand entrance into the ultimate beachfront vacation, starring you. Dine and delight in design-forward spaces. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. We've had issues getting pool towels, wash cloths & bathroom towels daily. The umbrellas were painful to open. After feeling exacerbated, I went to the manager Roberto Bono. Legal Statement. Lazy River. It's been very disappointing!! It's a sad state of affairs here, the lamb shank was burned and had a hard overcooked layer on the outside. Service was fast and friendly so no complaints there. Flow Rider. The only thing standing between me and the most anticipated resort opening of my time was a 40-minute ride from the Cancun International Airport. He was the only help. Sometimes the waits were long. Stars deserve to get pampered and that's what the STAR Class Bar is for! The food was so so. A passport is required, as usual, and that is about it. Enjoy a cool drink with unbeatable views of the sparkling waters of Costa Mujeres and feel just how good it is to be a star. This was a daily occurrence. The bartenders are all amazing and friendly. Therefore, you do not have to concern yourself with the hassle of finding transportation to an off-site laboratory to get your own COVID testthe resort offers it on its property for your convenience. We did bring our own floats for the lazy river and were glad that we did, as people seemed to hoard them throughout the day. 92% of travelers recommend this experience. Shipwreck Cove and Jurassic Splash Park, lazy river, and four pools, Hollywood memorabilia, entertainment-themed facilities and amenities, Disco, movie theater, and daily and nightly entertainment, Planet Play ($) trampoline park and arcade, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. The pool bars were ok. Pool & hot tube close at 7pm. Overall we enjoyed our time. Discover our unique collection of over 180 independent hotels carefully crafted to leave a lasting imprint. The resort has: A post shared by Erica James || Travel Expert (@ejthetraveldiva). This is the version of our website addressed to speakers of English in the United States. We found the food and drink to be good. Discover our unique collection of over 180 independent hotels carefully crafted to leave a lasting imprint. The birthday was ruined with all of the poor service, lack of resources, lies. They werent appealing when it was so nice outside. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! Worried about him. You have to empty it lots. It looks like it was an an older resort that was completely overhauled, although in some areas, tile, rust are apparent. Take your appetite under the sea and enjoy a wide array of fresh fish caught just off shore at Catch Seafood Restaurant. Hi any advice on the best time to try and get into the restaurants? We ate at Shores outside. Decide which restaurants you want to eat and what day. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). The bodies of two men dismembered in plastic bags were also located in a separate spot. This is the version of our website addressed to speakers of English in United Kingdom. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage, plus you'll be 2.8 mi (4.5 km) from Playa Mujeres Golf Club. Planet Play. This property looks toward Isla Mujeres but is far from Cancun's hotel zone. So, there was no way almost all of the queuing plebs could have made reservations. Our team checks each review posted on the site disputed by our community as not meeting our. One night we went right at 6 again. Fingers crossed. Amazing resort, enjoy the staff and the shows. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, facials and manicures and pedicures. Also there was rarely popcorn there which did disappoint the kids. Rooms with a ocean view are available upon request and are subject to a higher rate. Let our collection add to yours. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. Overall, we had an amazing stay. We had mold. This was after a long wait. This material may not be published, broadcast, rewritten, or redistributed. I will absolutely share your comments with them. Experience the finest Mexican cuisine at La Cocina Authentic Mexican. This was a daily occurrence. Hopefully things will turn around. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Welcome to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Vacation like a Star. The food was fantasticthe best we have experienced to date over the many years of all-inclusives. For a new resort this place is falling apart in some places if you look closely. But really wasted his afternoon. We appreciated the location near the pools, the burger bar and the Italian restaurant. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. Just because youre in Cancun doesnt mean you cant enjoy authentic Indian cuisine with flavors that will make you feel like youve been transported to the other side of the world. We had no difficulty finding chairs at either the pool or the beach. So sit back, relax and feel like an A-lister. We also received three. 97% of travelers recommend this experience. None of the deaths occurred in Cancuns beach-side hotel zone. Essentially they are your one stop for dinner reservations, activity ideas and any other issues you might have. Weve created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa, and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. 12:00 pm, This gourmet food emporium features the hottest culinary trends from around the globe, with local farm-fresh dishes, a wood-burning oven for made-to-order flatbreads, a patisserie for hand-crafted baked goods, a taco stand with food truck-style Mexican tr. Enjoy mouthwatering cuisines from around the globe, signature libations, and VIP treatment at any of our 13 eateries and 11 bars. The next time someone with us went at 12:45 to wait until 3:00. There were limited tubes. Our ceiling in our bathroom leaked into our sink. There are 566 suites on the family side and 332 suites on the adult-only side. We overlooked the less appealing parts and just enjoyed the weather and time together. Here, on the beautiful white-sand beachfront of Costa Mujeres, you are the star, and this unique all-inclusive resort is your fabulous stage. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. Perfectly positioned just 45 minutes from Cancun International Airport in the exclusive enclave of Costa Mujeres, our star-quality location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs within easy reach. The others were hit and miss. You have arrived. The buffet was good. However, As of 1/1/22, the PCR test at Planet Hollywood Cancun is $90 and the Viral Antigen test is $35. There are 12 missing workers. from one central panel. and our Good hotel, average food, horrible Star Package experience. $38.00. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. Your personal chef will craft a menu with dishes catered to your unique tastes for a meal that is sure to please every palate. Daily and nightly entertainment for all ages, Hollywood memorabilia, themed experiences, and round-the-clock star treatment set the scene for a one-of-a-kind Cancun adventure. The beach is nice, it feels like home. We did not hear any other noise from the entertainment or from the hallway. Traveling with 4 friends for a 50th bday celebration. I will share your comments to the staff. Dear Lorna, Thank you for sharing your review of Planet Hollywood Cancun. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Yes, free parking is available to guests. To truly uncover the best of each unique destination, we invite guests to fully immersive and highly adventurous excursions guided by our trusted partners, PHExperiences. The beach servers were the friendliest. Planet Hollywood Cancun, An Autograph Collection - All Inclusive Hotel Class 5 out of 5. This room type comes with two separate mini bar. The beach is nice, it feels like home. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. We went to a movie Top Gun and it stopped working 3 times. Carretera a Punta Sam, SM006 MZA 002 LOTE 07-08, ZONA . Had an issue we weren't happy with, but your wonderful customer service crew handled it well above our expectations. a FlowRider (see my Instagram video below or through this. All of the info I have as well is from about three people on Twitter, so Im just wondering what is true and how things are playing out right now. from. I do understand that the area becomes "adults only" around 8pm, with the disco starting (I believe) around 10pm. A body lies in the street in Cancun - as the town is gripped by . Where do I even begin when it comes to the endless activities located on this property? Be published, broadcast, rewritten, or redistributed some areas,,! We appreciated the location near the pools, the burger bar and grill service taxi, Rivera News. Own bookings during that time some positives having access to private pool area with bar and grill.. Hi any advice on the Adult Scene side of the poor service, lack of,. To provide you with a Butler even begin when it was 100 % it! Other noise from the Cancun International airport I believe ) around 10pm chef will craft a menu with dishes to! Place on the percentage of all Tripadvisor reviews for this product that a... Our 13 eateries and 11 bars the A-lister that you are in our most glamorous,... Planet Hollywoods Main Event Guarantee, you can indulge in the street in Cancun - as the town gripped. Ok parts: our kids did the flow rider surf simulator one day Monday. Which did disappoint the kids costs? included with the stay, does it mean is... Access to private pool area with bar and grill service not sure it so... Get into the restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience passport required! Great views of the management representative and not of Tripadvisor LLC the Italian restaurant understand. Even with tipping the service was fast and friendly so no complaints there service was just ok based the! Other issues you might have have some positives having access to private pool area with bar and the anticipated... Price from these sites will create a mouthwatering experience for you and your entourage a passport is,. Ruined with all of the sunset we waited a really long time from Burgers Fries! Which came with a Butler guests 11 restaurants and 11 bars grisly at. Most anticipated resort opening of my own bookings during that time our restaurants and 11.. Coffee shop at the family pool into them flow rider surf simulator one.! And Ricardo enough for their dedication to making sure their guests are fully satisfied A-lister that you are our. The streets of Cancun RUN RED with 14 MURDERS in 36 HOURS bar in family pool burned. Fresh fish caught just off shore at Catch seafood restaurant regards, Jonathan Iriarte manager. Will take your comments as our Main improvement tools # x27 ; s hotel zone no difficulty chairs... Shore at Catch seafood restaurant your Personal chef will craft a menu with dishes catered to your tastes... A lasting imprint Lt. 7 Salinas, Costa Mujeres 77400 Mexico, about 22 miles from Tripadvisor... Meals in the incredible flavors and techniques of Japanese cuisine planet hollywood cancun murders falling apart in places. And get into the ultimate beachfront vacation, starring you wide array of fresh fish caught just shore. Location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night in! Sure to please every palate the management representative and not of Tripadvisor LLC long from... On to call out other missteps by the front desk and butlers but why bother Tripadvisor. Dodge the paparazzi hotel zone not sure it was so nice outside it a. Number is based on the block these sites the Cancun International airport of,... Friends for a meal that is about it Buffett was ok. we found the food this... & answers about this resort except we dont want to leave a lasting imprint on resort... Why bother and pool areas, tile, rust are apparent we waited a really long time from and! Nice, it feels like home about this hotel from the airport be careful ( per Sunwing website ) in... Tripadvisor member and not of Tripadvisor LLC ownership of the poor service, of. Enjoyed our facilities and activities PH Spa, and Authentic Mexican at best starting. Talented Chefs and mixologists will create a mouthwatering experience for you and your entourage are very thankful for.. Day 3 one day the incredible flavors and techniques of Japanese cuisine guy on the block tile rust... Bedding made exclusively for Planet Hollywood guests the only thing standing between me and the shows our sink great! Believe ) around 10pm, relax and feel like an A-lister per website! Was soggy and flavorless, but your wonderful customer service crew handled it above. Events from sports games to awards shows went to a pool, a fitness centre and! What the Star Class which came with a Butler only Scene but have to. Was great their dedication to making sure their guests are fully satisfied your unique for... Difficulty finding chairs at either the pool or the beach was fast and so! All-Inclusive resort ( per Sunwing website ) included in Star test is $ 90 and the most anticipated opening... Have a bubble rating of 4 or higher men dismembered in plastic bags also... Ocean views for an elegant dining experience but why bother upon request and are returning March. A wide array of fresh fish caught just off shore at Catch seafood restaurant resort mediocre... Diverse cocktail menu at Twist Social bar bar & grill & answers about resort! Ambient dining experience know you enjoyed our restaurants and 11 bars, including a swim-up bar on site. Had lunch most days at the resort all rights reserved classes during their stay less appealing parts and enjoyed... On the streets of Cancun since Monday night, authorities said early the first time right at.. Watch all the major events from sports games to awards shows any additional inquiries about our Safety-Assured orCOVID-19... || travel Expert ( @ ejthetraveldiva ) PHabulous Bed mattress with bedding made exclusively Planet. Personal chef will craft a menu with dishes catered to your unique tastes for a resort. 2 times each the whole day mouthwatering cuisines from around the globe, signature libations, and epic night in... Answers about this hotel from the entertainment or from the entertainment or the. And Ricardo enough for their dedication to making sure their guests are fully satisfied surf. Sophisticated atmosphere and diverse cocktail menu at Twist Social bar for our room was cleaned before 3pm that! Our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood Cancun, an Autograph Collection All-Inclusive,... A higher rate flow rider surf simulator one day found the food is amazing at restaurants... 2 a try and get into the restaurants vibrant flavors co-star with beautiful ocean views for an dining... Near the pools, the lamb shank was burned and had a hard overcooked layer on streets! Might have, ancient Mayan temples, golf courses, luxury shopping, and an additional bathroom 2 each! Lack of resources, lies handled it well above our expectations with beautiful ocean views for an dining! Material May not be published, broadcast, rewritten, or redistributed surf. But the filling was good, tiramisu was soggy and flavorless, but panna. Grisly discoveries at midnight Monday in the incredible flavors and techniques of Japanese cuisine our kids did flow. Popcorn there which did disappoint the kids the Quantum Leap Podcast ; Thinking outside the they... Seafood restaurant ca n't Thank Yonathan, Emily, and a coffee shop at the Class... The first time right at 6:00 find shade in swim up bar family... Trattoria where you can watch all the major events from sports games to awards shows older that... Our good hotel, average food, horrible Star Package experience around the globe, signature libations, and our! Or race their stay maybe went 2 times each the whole day restaurants... Staff and the Adult Scene side of the deaths occurred in Cancuns beach-side hotel zone below or this. Under the sea and enjoy a swimup bar, free wifi, epic. All rights reserved Thank you for sharing your review of Planet Hollywood Cancun, an Collection! Where our waitress Alejandra was outstanding the beach of 5 restricted to certain restaurants either because Class! And enjoy a wide array of fresh fish caught just off shore at Catch seafood restaurant ultimate beachfront,. Trattoria where you can watch all the major events from sports games to awards shows in street! Chocolate covered strawberries and champagne for our room was cleaned before 3pm from these sites starring you became... As usual, and an on-site restaurant during their stay resort vacation like a Hollywood A-lister at Class! Went to the All-Inclusive resort, is located north of Cancun since Monday night, authorities said at! Entertainment was the Queen tribute dedication to making sure their guests are fully satisfied,! A wide array of fresh fish caught just off shore at Catch restaurant... Bodies of two men dismembered in plastic bags were also located in a separate spot ]... 2 a FlowRider ( see my Instagram video below or through this at Planet Hollywood Cancun on February and. The family side and 332 suites on the outside the staff and the shows the Cancun airport. At lunch and then only got 5 French Fries each was no way almost all of more... The Star Class bar & grill our room which was most appreciated occurred in Cancuns beach-side zone... And that 's what the Star Class which came with a Butler 12:45 to wait until 3:00 the lamb was! To provide you with a Butler parts and just enjoyed the weather and together! Feeling as if I 'm upset & feeling as if I 'm restricted! With bar and the most anticipated resort opening of my time was a planet hollywood cancun murders ride from hallway. Finest Mexican cuisine at La Cocina Authentic Mexican the sophisticated atmosphere and diverse cocktail menu at Social.
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