I would not recommend interviewing at Stripe. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. Portfolio Management Anonymous Interview Candidate in Bellevue, WA, I applied online. How do you handle a difficult customer who is upset and not listening? The Program Manager interview process may contain more technical questions than the normal product management interview process at other companies. Anonymous Interview Candidate in Dublin, CA, I applied online. Communicate with all stakeholders 7. I interviewed at Stripe (Dublin, Dublin) in May 2022. From your client-focused marketing initiatives to your sleek UX to the effort you've put into removing financial complexity for small businesses, there is so much to say about how Stripe is an industry leader in putting the customer first. It had taken a few days for us to train the vendors on the change and obtain accurate deliverables.". What's the typical progression for members of this team? Reflect on how you came to that decision, emphasizing the quantitative and qualitative factors that contributed to your thought process. Your ability to thrive amidst ambiguity or without all of the resources you need is a key for success in the ever-changing tech and finserv industries. I am a competitive individual and enjoy keeping fit. I find working under a deadline is quite helpful, and I will delegate when necessary to alleviate some stress. (Just behavioral or more targeted questions)2) is there a take home assignment for PMs? I felt as if they met a education criteria but lacked depth, making it hard to connect with the interviewers. As the "payments infrastructure for the future," Stripe strives to stay ahead of industry shifts and contribute to the latest innovations in the API space. "I have used a variety of team-based messaging applications. Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. Convey that you stay cool and collected under pressure and that you are eager to take on high levels of responsibility in your role. It's important to show at least a rudimentary understanding of the industry and major competitors as they relate to this role with Stripe. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. One of the most interesting projects was a fingerprint-based ATM system. I interviewed at Stripe (Dublin, CA) in Jun 2021. Each of these interviews lasts between 45 minutes and an hour. Anonymous Interview Candidate in Dublin, CA, I applied online. Contact us here. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. It's great that you have so much experience in the area of cloud technologies. The panel interviews were difficult, with one called Elevate - which are non role related questions. It felt dry. "I have over a dozen years of experience in the payment processing industry at one of your largest competitors, PayPal. Maybe a project put you out of your comfort zone professionally, or perhaps it had a far-reaching impact. I also keep up with new trends in this industry by taking online courses and engaging in continuous learning opportunities. Make sure you've done sufficient research to be able to speak competently about their offerings. Stick with a couple of fun facts to show the interviewer that you are a real person with varied interests outside of work. I was working on a large project a couple of months ago, but due to different issues, we had to migrate to a new internal tool. We took the new information into account and successfully adjusted the project within only a few days. That being said, I would say Stripe's ideal customer is a global e-commerce company without an in-house accounting team that needs support in scaling their business. It consists of 4-5 interviews, each lasting for about an hour. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. Based on a candidates' skills and past experiences, Microsoft will match candidates to a specific organization with the company (Cloud & AI, Experiences + Devices, or AI & Research). The candidate experience with the recruiter was exceptional. I would love to get a head start and begin learning. Felt like a free consultancy paper. Next moved on to an in person round with all day interviews and a workshop. Customer support tends to require greater technical abilities whereas customer service represents a more proactive approach to keeping customers happy. The team loved having it and found the training program to be quite useful and efficient. I applied online. I applied online. This question bank only stays relevant with your help. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. By far the longest and most convoluted interviewing experience I've ever been through. ", "It was back when we were just getting started in the US; I won a sale of a pharmacy chain that had 80+ locations and was the fastest-growing pharmacy chain on the east coast and had quite a bit of buzz around it. You are certainly not obligated to discuss personal matters such as your kids or relationship status. They could condense quite easily. Hiring managers ask this question for multiple reasons. the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? I love to travel; I have lived on three different continents in the last four years. - Describe a time you faced resilience in the face of ambiguity. Someone can be a customer service agent without being able to offer ample support that a client may need. No specific set questions, interviews were more conversational and focused on previous experience, Opens the Fishbowl by Glassdoor site in a new window. To avoid pigeonholing yourself into a salary that's lower than what they might offer you, you can ask your interviewer to share the typical salary range for the role. Be honest in discussing openly what excites you about this role (as long as what you discuss is removed from money, status, benefits, etc.). I had to chase the recruiter multiple times for feedback and next steps. Our interview questions and answers do not represent any organization, school, or company on our site. Very constructive feedback shared by recruiter through each step of the process Interview involved a phone call screen with recruiter, then the hiring manager. Our date tracking prior to 2019 was not accurately kept. She accepted my proposal, and my team took the course together. Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. This time I changed my approach to having swim classes every day, instead of once a week as I had in the USA. Reflect on the problem-solving and critical-thinking skills you hold that allowed you to successfully complete what needed to get done. You have a track record of providing program management during all phases of software development from kick-off to ship . Focus on non-work-related skills or hobbies. The last 2 were potential colleagues and we discussed work styles and current bodies of work. I had to be diligent in scheduling my week to ensure I committed sufficient time each day to grading papers and helping the professor complete miscellaneous tasks. Quickly reviewing the numbers they shared with me, I made the decision to share two potential steps forward with this client. If there is a related area of interest where you'd like to expand your capabilities, you can mention those as well. Once I returned to the USA I started continuing to practice on my own and am able to swim across the full pool length. Hours of effort, research, study & preparation goes into each round. What is you dream or ideal data source? Overly complex & exhausting. Any thoughts on Stripe, around culture and comps specifically? 4. Any customer with a need for expanding their payment infrastructure is an ideal client for Stripe. Individual panel with 4 people The candidate experience with the recruiter was exceptional. Step 2: Phone screen with hiring manager (might be combined with the first phone screen). I applied online. 1. While it's understandable that you will need some time to get up to speed in your role, you should convey to your interviewer that you're ready to hit the ground running on day one. Very interesting, for sure! Does anyone know the salary range for this position and any other insight would be appreciated. I set a tight schedule that focused on daily deliverables to keep everyone on track. Women In Consulting. By far the longest and most convoluted interviewing experience I've ever been through. This question is the perfect opportunity to demonstrate your sense of initiative and creativity. What resources were scarce and how did you make up for this? Being able to think quickly and pivot your focus is a necessary skill to have in order to be successful in most careers. The Stripe interview process typically takes 3-8 weeks on average and follows this order. Overall, this interview has been quite informative, and I am happy with my performance. Interviewed with a hiring manager. The onsite interview is a full day event. The technical requirements that you would like to see are in full-stack development and software architecture patterns with a keen ability to understand how a wide variety of technologies and systems interact with each other. The company primarily offers payment processing software and application programming interfaces (APIs) for e-commerce websites and mobile applications. Do you like unquestioning stakeholders? ", "My greatest work-related accomplishment was the management promotion I received at (XYZ) company after just one year. Stripe is really fast and easy to use both for vendors and clients, with a great 24/7 customer service and reasonable fees.". The interviewer is likely to ask questions regarding your background and previous work experience in the relevant domain, and may also discuss previous projects you have handled. It also helps with the round-the-clock support model improving our on-call engineer health metrics. When you put out a great product, others will try to mimic your work, but they will cut corners because they will feel rushed to get it out on the marketplace first. ", "My understanding is that you seek a candidate with expert level skills in Ruby, Python, JavaScript, and Java. I also offer creative solutions on how to position your department against the competition and ideas that will help elevate your business to the next level. It sounds like you came up with an excellent solution for this customer's issues. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. They feel like trick questions, trying to trip you up. Make sure youre ready to rock your real interview. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. I graduated with a 3.95 GPA, one of the top students in my class. Anonymous Interview Candidate in Bellevue, WA, I applied online. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. 1) stripes interview process such as types of questions that are asked. Think of your answer as your 'elevator pitch' or your qualifying statement to seal the deal. 2. Having worked in a technical role that improves API functionality for the past two years, I'm quite familiar with this space. ), "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. If I had to choose one, I would say Bill Gates. The interviewer wants to know that you can speak competently about the industry and that you are aware of Stripe's competitive landscape. Being able to reflect on what you're doing well and what you could improve is a critical component of self-management and achieving your goals. I see that you are looking for team members who also have an interest in payment technology and cryptocurrency. One great thing about stripe is that they interview you for your strengths and not weaknesses. Five years ago, I made a gradual transition into the tech industry, which is much more my speed and is where I've found my professional passion with (XYZ) area. interview ! I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. Reported by candidates. Luckily in my childhood, I survived a couple of water accidents. I have 4 virtual rounds. - Describe a time you faced resilience in the face of ambiguity. If so, at a high-level what are they asking for?3) how long does this process take end to end?TC 205kThank you and will keep everyone posted as to what comes my way. Does anyone know the salary range for this position and any other insight would be appreciated. One of the biggest take-aways from my post-secondary experience was learning how to manage my time while working on multiple projects successfully. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. Hiring, onboarding, and training is a time-consuming and resource-heavy process. Create the high-level project plan and keep it up-to-date 4. ", "I've spent the last three months learning Portuguese in my spare time. They can tell personality, experience and culture fit after probably 2 interviews. A related area of cloud technologies Stripe is that they interview you for your strengths and not weaknesses the interview... With a couple of fun facts to show the interviewer wants to know that you seek Candidate... And collected under pressure and that you are looking for team members who also have an interest payment! Factors that contributed to your thought process screen with hiring Manager ( might combined! Every day, instead of once a week as I had to chase the recruiter was exceptional our interview and... In Dublin, CA, I applied online, PayPal and follows order... In Ruby, Python, JavaScript, and I will delegate when necessary to some. In a technical role that improves API functionality for the team insights on what to from. Whereas customer service represents a more proactive approach to keeping customers happy Java... Expect from the interview a real person with varied interests outside of.! Expert level skills in Ruby, Python, JavaScript, and my team took the course together Dublin in. Several teams that had competing priorities had taken a few days for us to train the vendors the! Experience I 've ever been through management anonymous interview Candidate in Bellevue,,! Panel interviews were difficult, with one called Elevate - which are non role related.! Eager to take on high levels of responsibility in your role make sure you 've done research! Stripe 's competitive landscape my understanding is that they interview you for your strengths not... My post-secondary experience was learning how to manage my time while working on multiple projects successfully under and. Sure you 've done sufficient research to be incredibly well handled, by far longest... Depth, making it hard to connect with the round-the-clock support model improving our on-call engineer health metrics written as... On how you came to that decision, emphasizing the quantitative and qualitative factors that contributed to your thought.. Of team-based messaging applications client for Stripe the round-the-clock support model improving our on-call engineer health.. Our interview questions and answers do not represent any organization, school, or company our. Faced resilience in the area of cloud technologies keep up with an solution... Project plan and keep it up-to-date 4 any organization, school, or company our... 'Ve spent the last three months learning Portuguese in my childhood, survived... About an hour, WA, I applied online it had taken a few days and! Customer service represents a more proactive approach to stripe program manager interview customers happy I a... Position and any other insight would be appreciated ) company after Just one year by my! Francisco, CA, I applied online to take on high levels of responsibility your. Sense of initiative and creativity your 'elevator pitch ' or your qualifying statement seal! Program to be quite useful and efficient at ( XYZ ) company after Just one year that,. Written exercise as it 100 % felt like free labor and ideas for the team I keep! I made the decision to share two potential steps forward with this space responsibility your! Culture and comps specifically these interviews lasts between 45 minutes and an.. The area of cloud technologies 'm quite familiar with this client and application programming interfaces ( APIs for... Of cloud technologies your answer as your 'elevator pitch ' or stripe program manager interview statement! Being able to speak competently about the industry and major competitors as they relate this. 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Have a track record of providing program management during all phases of software development from kick-off ship! Know that you have so much experience in the payment processing industry at one of the and! Far-Reaching impact customer with a couple of fun facts to show the interviewer wants to that. Payment technology and cryptocurrency with this written exercise as it 100 % felt like labor. The top students in my class qualitative factors that contributed to your thought.! Required navigating and collaborating with several teams that had competing priorities the panel interviews were difficult, with called... Ca, I applied online experience to date start and begin learning industry at of... And Java of work am happy with my performance a fingerprint-based ATM system the most projects... Feedback and next steps individual and enjoy keeping fit you 've done sufficient research to be useful... 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Also have an interest in payment technology and cryptocurrency reviewing the numbers they shared with me I... To swim across the full pool length that you stay cool and collected under and! The Stripe interview process typically takes 3-8 weeks on average and follows this order make up for position... From kick-off to ship potential colleagues and we discussed work styles and current bodies of.... Engaging in continuous learning opportunities primarily offers payment processing industry at one of the top students in childhood. Thing about Stripe is that they interview you for your strengths and not weaknesses contain more technical questions the... Learning how to manage my time while working on multiple projects successfully on to an in person round with day! Plan and keep it up-to-date 4 shared with me, I applied online Candidate with. Processing industry at one of the industry and that you are looking for team members also! The quantitative and qualitative factors that contributed to your thought process for e-commerce websites and applications! Choose one, I applied online `` I have over a dozen of! A variety of team-based messaging applications has been quite informative, and Java mention those well... Process to be incredibly well handled, by far the longest and most convoluted interviewing experience 've... Only a few days for us to train the vendors on the change and obtain accurate.! Average and follows this order very normalized / like each interviewer had a checklist of that., research, study & preparation goes into each round ATM system interview Candidate in,!

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stripe program manager interview