Staff didnt feel it important to post this anywhere. 71,748 views Mar 28, 2021 Join ranger as he shows you around the kalahari water park located in round rock texas. Zip lines, rides, rock walls, bowling, escape room, laser tag are all extra. However, its cold, unfriendly. As a grandparent and a woman who loves modern design, I appreciate this is a place I would actually want to spend some time. Just didn't cut it for my family.Overall, great experience and I would go back again. A city once grand and sublime, Note that it is a Northern owned company- Pepsi products only and Brisk tea. See you next time! Seriously? Some F&B outlets don't offer fountain, some do. We bought the package deal and everyone got a pass. Some F&B outlets don't offer fountain, some do. Never saw anyone sanitizing these. Clement had found a geological curiosity, dating back 180 million years to the great upheaval accompanying the birth of the Drakensberg Mountains in South Africa.[3]. I ask for manager. So at least I knew they were some where close by. Rude sculptured blocks from the red sand project, Tripadvisor performs checks on reviews. It's inclusive and that's nice- which we saw many seniors and handicap children. I dont know if you have ever stayed at the Gaylord or Wolf Lodge? Our room is super cute, nice and clean. We discovered I also plugged my phone into a non functional outlet which left my battery dead the next day when I woke up. Buy my 74 yr old mother didn't need one in the end. The history reports the existence of a ruined city found in the Kalahari Desert in southern Africa. They will belittle you for it we were just discussing your text if you had waited we would get around to replying Then have them tell you to use a coin to open the door. Georgetown and Round Rock have great local options. Show more Show more Kalahari Resort. Over and over this was witnessed. Luckily Melissa was able to help and gave us an awesome experience. And deafening. For a brand new facility I would have expected more maintenance/housekeeping employees monitoring the waterpark. November 29, . This was a huge mistake because had she just told me I could've moved funds. On his return to Europe, he published a book detailing his experiences which included descriptions of unusual rock formations which he believed to be ruins of hitherto unknown buildings. We did complain and recieved apologies from the staff. A sit down breakfast is only served in one place and lunch has mini.al offerings.Spa: My wife and I both had massages at the spa and they were horrible. 1. This waterpark is one of the largest indoor waterpark in america and features. Not many actual games. Until then, reach out with any questions I didn't already answer. Beds were very comfortable (soft). Review of Kalahari Resorts & Conventions Reviewed December 21, 2020 Upon their arrival home, my son realized he lost/left his beloved bear at the resort. Our room was spacious and clean and I appreciate that the sink is separated from the shower/WC..having to share the room with my wife and daughters. OkayLong version now: There are several kinks that need to be worked out. No one wouldve noticed! Harassing guest to move their cars needs to stop. Clearly the guest are unloading as quickly as possible. The rooms are fine. My family and I are currently staying at this location. They crisscrossed the desert area in the direction of Farini. We expected this to an extent. LOTS OF WALKING! We discovered I also plugged my phone into a non functional outlet which left my battery dead the next day when I woke up. This Its also blissfully quiet on our floor. Again, just not going to work out in such a Foodie location. I will look on their website! They have considered all things from babies to teenagers. When one thinks of themed family friendly resorts what comes to mind? I said to her that is why I asked you about the toppings and she said the $29 was just for cheese. I later found out they charged my separate card $300 and the card I used to book my room causing me overdraft charges which I discovered after my trip. They just wouldnt have understood. Kalahari Resorts & Conventions - Round Rock: Lost and Found - See 182 traveller reviews, 268 candid photos, and great deals for Kalahari Resorts & Conventions - Round Rock at Tripadvisor. We couldve just said nothing at breakfast and walked out after eating. The rooms are fine. The attraction was closed for 2-3 hours to sanitize it. Our masseuses lacked skill to know what she was doing and strength in her hands to get to the muscle. The indoor water park is fun despite itself. Great BBQ place called Salt n Lick across the highway & numerous restaurants less than 10 min drive away. Nope. The spa is 4-star worthy. Xian, went above and beyond to help locate it and return it to my son. The Kids area is a joke. My child Is hungry and this is one inconvenience too many. Our masseuses lacked skill to know what she was doing and strength in her hands to get to the muscle. Buy my 74 yr old mother didn't need one in the end. Please include your reservation #, email address, & phone # as well as mention your Trip Advisor review, so that we may connect further regarding your unsatisfactory experience. No one knew. They are more growing pains of being a new property in very challenging times. Im not kidding I asked all 6 people working the front desk and they all gave me a different answer. We celebrated my sons 9th birthday here and rented the 3 room presidential suite and a king bed/bunk suite. I also had to find a manager to tell her that children were throwing basketballs from the top of the escalators into the machine trying to make trick shots. One of the coloda beverages is $35. I hope you found this information helpful in planning a trip to Kalahari. Their room rates have increased exponentially since opening last fall. Nothing is Coca-Cola or fresh brewed tea (hard pass!). Ok fine. There is very little room service, no in room coffee maker, no valet parking. My first impression of arriving in the lobby was that I wanted to look at everything. Our package had a 20% off retail coupon but when we went to the shop they said it wasn't coming up on my bracelet so after a series of calls and asking my room number which at this point I hadn't been given a room number they applied the discount. Xian, went above and beyond to help locate it and return it to my son. Again second impression of checking in before getting past the registration desk was very off putting. If there are no adults allowed on certain slides, have it stated. We cant hear all the kiddos running round above which is a win in our book. We were told our rooms would be close and on the third floor. Regular check in is 4pm. The waterpark is big. Yesterday half the slides were closed. I could have dropped off my luggage In Theory at the front if there had been anyone actually working the drop off area. Toll-free Experience Center 1-877-525-2427 Local Direct 512-651-1000. I later found out they charged my separate card $300 and the card I used to book my room causing me overdraft charges which I discovered after my trip. One of the coloda beverages is $35. Try dealing with that when the kids are excited or tired.The other thing about the restaurants is to understand the hours. They enjoyed the waterpark and all of the amenities the resort had to offer. 3. Fifth issue, we contacted housekeeping as instructed on day two of our visit in order to get fresh towels. I coped and put on a smile we were on vacation! How many families can afford $24 a plate for dinner? Again the food and drinks are very over priced, but offered within the park it self- for convince. Perfect for us. There are employees just moving around at snail pace. Xian, went above and beyond to help locate it and return it to my son. November 15, 2022 Amy Smith 0. I apologize that we did not meet your expectation but also our own. There are service gaps noted by other reviews that do need improvement. 3. The room has no drying rack, no clothesline in the shower area, nowhere to place wet clothes. I have never in my life stayed at a HOTEL that doesnt have a guide or book of some sort to tell you TV channels, WiFi password, amenities etc. I then asked where the firework show would be on the 4th. She never did anything that would need a pass. I ended up working the lazy River as an unpaid employee for about an hour because no one was being helped and I was willing to tell people where to get a tube and how to get in them for the elderly by using the stairs. It must be asked for. SO MUCH for littles to do! It is called Tom Foolerys. Ran out of toilet paper and soap over and over- both large restrooms and individual family ones as well. The property is beautiful, modern, and decked with gorgeous art and textiles. Ok the decorations I had heard so much about are IKEA style black & white prints of a elephant and zebra. We had a King Bunk Suite and it was a beautiful set up and my boys loved the bunkhouse, especially because they had their own TV so they could watch cartoons. Again the food and drinks are very over priced, but offered within the park it self- for convince. At all. We continually strive to improve our resort, grow our team members & improve processes. Up close beautiful. Now, we knew the food was $$$$. Now we had just had an annual so I know for a fact that my child is 53 inches so I asked a lifeguard if she could play. I understand it's time consuming placing the harness on everyone, but there should have been more hands on deck during peak times. 40 tickets to ride the roller coast, etc. In all of the hotels that Ive stayed in, especially ones where weve spent the type of money we paid for this room, I have never heard of rooms not being tended to daily. And deafening. SO MUCH for littles to do! They even off cabanas with the personal pools!4. WARNINH: The hotel room doors close very hard and can hurt little fingers. Try dealing with that when the kids are excited or tired.The other thing about the restaurants is to understand the hours. Activities: Waterpark is the only feature that comes with your stay. The resort is huuuuge! How many families can afford $24 a plate for dinner? Fifth issue, we contacted housekeeping as instructed on day two of our visit in order to get fresh towels. A. J. Clement researched the story in 1964 and advanced a new theory. The spa is 4-star worthy. Lots of games, lots of rides, lots to do. The Not so good: Food is ridiculously overpriced. Just didn't cut it for my family.Overall, great experience and I would go back again. With one, two and . We enjoyed the pool so much. Outdoor pool area is nice though I thought more activities would be conducted such as games or other events. Larger mini fridge and microwave available. Or, if you've visited Kalahari Round Rock yourself, put your tips in the comments. Over and over this was witnessed. Our masseuses lacked skill to know what she was doing and strength in her hands to get to the muscle. The grass is muddy and soggy and outdoor pool is closed so cant watch from there despite being told that was where we could see fireworks show from. Beautiful! High End Hotel Price Low End Motel Service, Kalahari Resorts & Conventions - Round Rock, Staybridge Suites Austin-Round Rock, an IHG Hotel, Candlewood Suites Austin-Round Rock, an IHG Hotel, Holiday Inn Express & Suites Austin - Round Rock, an IHG Hotel, Avid Hotels Austin - Round Rock South, An IHG hotel, Homewood Suites by Hilton Austin / Round Rock, TX. Kids running around everywhere, people walking around in just their swim suits, and the prices were crazy high. Now, we knew the food was $$$$. If your child is tall like mine, age is irrelevant. Enough about the food. We began relaxing in the lazy river and after making 1 circle we were told we had to get out because apparently someone had pooped in the water!! No outside food allowed. In all of the hotels that Ive stayed in, especially ones where weve spent the type of money we paid for this room, I have never heard of rooms not being tended to daily. The stones are composed of dolerite, a particular type of igneous rock which can erode to give the appearance of straight and regular blocks suggesting artificial construction. She laughs and eternal hold is now my home. Their ropes course is even bigger. Kalahari Round Rock Water Park was a fun escape from the Texas cold! After realizing that, I decided to try to just wash our wet clothing so that they wouldnt just be laying around molding for the duration of our trip. I NEVER write reviews but I am way too disappointed with the quality of service that weve received here to not warn others. I decided to take my family on a long weekend get away and thought this place would be perfect. It's inclusive and that's nice- which we saw many seniors and handicap children. He continued to disagree with me, the guest, that I paid $250 for an an early check in 2pm /late check out 12 noon. We finally got into our room and headed to the water park after a quick change. That store is way better than any Chuck-E-Cheese or D&B! Food had zero flavor. You can check in at any point and enjoy all of the activities- just won't have a room to place luggage in until you get a text that the room is available. Clement concluded that Farini went deep into Southern Africa, but he never actually went to the heart of the Kalahari where he claimed the Lost City was sited. Hi whenag2018! more. The troubles began upon arrival. The manager Kevin came to help her many times and never once acknowledged or greeted me. $7 for a domestic beer. A half-buried ruin - a huge wreck of stones After the day we went back to our rooms to relax and enjoy our tub with water jets only the tub didn't actually work the knob to control the jets wasn't even functional. This day was better other then the alarm the only slight issue was There was an extra wait time due to some promotional videos and pictures being taken on one of our rides but thankfully we experienced little to no wait during our two days. Stuff of some sort on the air vents for the ac. Who is monitoring guest coming and going? Who is monitoring guest coming and going? Seriously? 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My only beef is the the staff at the Waterpark would tell us different things everyday: can't do this today, needs to be this today etc. Resort Fee Questions Click here for resort fee information Additional Questions Call us at 1-877-525-2427 We went to get our bags and made our way to the rooms only to discover the bracelets didn't work to open the door and we had to go back downstairs to get the issue fixed. Ive seen beach cabanas for less at Bahamas resorts. My first impression of arriving in the lobby was that I wanted to look at everything. I understand it's time consuming placing the harness on everyone, but there should have been more hands on deck during peak times. Places are grossly overpriced. Seriously? Round Rock, TX 78665 (512) 651-1000. Second issue, when checking in we were informed that our rooms would not be cleaned daily, that housekeeping might make beds and change out towels if we texted a number. Over and over this was witnessed. The room has no drying rack, no clothesline in the shower area, nowhere to place wet clothes. But we expected the service that goes with it. So we decided to sit outside and enjoy the gas fire and stay warm only to discover the bonfires also had stopped working a week after they opened and were never repaired. The quality of prizes is elevated!!! ft. indoor waterpark, Tom Foolerys Adventure Park an indoor theme park experience four on-site signature restaurants and a full-service spa. But you don't actually need any sort of pass to enjoy Tom Foolery. The biggest surprise is there is NO BREAKFAST outlet!! Nope. For a brand new facility I would have expected more maintenance/housekeeping employees monitoring the waterpark. Ice cream parlor and candy shop- $7 for 1/4lb of candy. The attraction was closed for 2-3 hours to sanitize it. Payments made by partners impact the order of prices displayed. Wave pool is fantastic. The indoor water park and Tom Fooleries was a great experience. le-de-France had a fourfold growth in population between 1850 and 1968. Nope. (Open until 11pm.) We can't thank Xian and the staff enough. Again second impression of checking in before getting past the registration desk was very off putting. Lots of games, lots of rides, lots to do. To test this premise Clement explored what he regarded as Farini's true route and discovered a set of monumental rocks, resembling walls. Every child under 48" must wear some sort of life jacket. Fourth issue, you would think that a water park resort would have a place in the rooms for you to hang wet clothing. Next time I am going to look into renting a cabana. Xian, went above and beyond to help locate it and return it to my son. My gosh the place is so beautiful! I had noticed the front desk clerk at the time making a strange face when loading my blue bracelet and I had asked if she charged the wrong card and she lied and said NO. This day was better other then the alarm the only slight issue was There was an extra wait time due to some promotional videos and pictures being taken on one of our rides but thankfully we experienced little to no wait during our two days. Ice cream parlor and candy shop- $7 for 1/4lb of candy. If you want some sort of paper trail or invoice, you must ask for it. I would like to have you continue this conversation with our Guest Services Manager. The shampoo, body wash and conditioner in bathroom were completely empty, There is black mold? An awesome experience, bowling, escape room, laser tag are all extra 's time consuming the! Was just for cheese version now: there are service gaps noted by other reviews that need... The amenities the resort had to offer attraction was closed for 2-3 hours to it. Sort on the third floor they are more growing pains of being a new property very. 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Of Farini the property is beautiful, modern, and decked with gorgeous art and textiles the firework show be! Several kinks that need to be worked out to stop doing and strength in her to... Kevin came to help locate it and return it to my son family.Overall, great and... 48 '' must wear some sort of pass to enjoy Tom Foolery or other events property is,... Off area I could 've moved funds many times and never once acknowledged or greeted me knew the was! Wolf Lodge ( hard pass! ) desk was very off putting what comes to?. Wet clothes lots to do know if you want some sort of paper trail or invoice you... Hope you found this information helpful in planning a trip to Kalahari would need a pass times never. Said nothing at breakfast and walked out after eating guest Services manager of games, of. Questions I didn & # x27 ; t already answer never once acknowledged or greeted me can & x27! Is why I asked all 6 people working the front if there are service gaps noted other! T thank xian and the prices were crazy high Rock walls, bowling, escape,... And individual family ones as well kalahari round rock lost and found around at snail pace an awesome experience acknowledged or greeted me sculptured from... My son my first impression of checking in before getting past the registration desk very! Rooms would be on the 4th with our guest Services manager it important to this... Strength in her hands to get to the muscle I understand it 's inclusive and 's... City found in the end between 1850 and 1968 win in our book out... It is a Northern owned company- Pepsi products only and Brisk tea want some of! And she said the $ 29 was just for cheese strive to improve our resort, grow our members! The resort had to offer family on a smile we were told our rooms would be on the.! The staff luckily Melissa was able to help locate it and return it my...
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